AutoCAD Plant 3D General

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Active Member
MAD1975
Posts: 6
Registered: ‎10-05-2011
Message 1 of 18 (25,229 Views)
Accepted Solution

Getting Fatal Error : Unhandled Access Violation Reading

25229 Views, 17 Replies
08-06-2012 07:00 AM

 

Reading 0x0000 Exception at f50cd74eh on startup of Plant 3d 2013.

 

Tried the Repair option. It didn't work.

Reinstalled Plant 3d 2013 after uninstalling everything 2013 related but it didn't work.

 

The program crashes at startup even if I start only the program and not a project.

Windows / vid card etc are all up to date.

 

Plant 3d 2012 is still working.  

 

Is there something I should know to fix this ? 

Member
mtchad
Posts: 3
Registered: ‎05-05-2012
Message 2 of 18 (25,217 Views)

Re: Getting Fatal Error : Unhandled Access Violation Reading

08-06-2012 08:56 AM in reply to: MAD1975

I had the same problem, just delete the cache files in the following directroy back to a day your system last worked.

C:\Users\xxxxxx\AppData\Local\Autodesk\AutoCAD Plant 3D 2013 - English\R19.0\enu\GraphicsCache

Active Member
MAD1975
Posts: 6
Registered: ‎10-05-2011
Message 3 of 18 (25,218 Views)

Re: Getting Fatal Error : Unhandled Access Violation Reading

08-06-2012 09:16 AM in reply to: mtchad

Thank you, this worked perfectly.

You're a genius ! :smileyhappy:

New Member
MARKPERKINSON8722
Posts: 1
Registered: ‎02-02-2010
Message 4 of 18 (25,102 Views)

Re: Getting Fatal Error : Unhandled Access Violation Reading

08-13-2012 07:16 PM in reply to: mtchad

Yes, you ARE a genius.  Thanks for this post.  Having a the same problem exactly w/ Autocad Architecture 2013.  Tried the same repair and reinstall efforts to no avail.  This fix did the trick straight away.  Not even a reboot needed.  Much gratitude.  /m

New Member
wglavin
Posts: 2
Registered: ‎06-05-2012
Message 5 of 18 (25,052 Views)

Re: Getting Fatal Error : Unhandled Access Violation Reading

08-17-2012 06:35 PM in reply to: MARKPERKINSON8722

I have the same problem but it happened about 3 months ago so I don't know how many cache files to delete to get rid of this Error.  Can I cause more harm if I delete too many cache files?  I really would like to use all of the Plant 3D 2013 (student version) features once again ASAP.  -thanks

Active Member
MAD1975
Posts: 6
Registered: ‎10-05-2011
Message 6 of 18 (24,995 Views)

Re: Getting Fatal Error : Unhandled Access Violation Reading

08-21-2012 11:11 AM in reply to: wglavin

You could just move the file to another folder instead of deleting them. Put them back in if needed.

New Member
wglavin
Posts: 2
Registered: ‎06-05-2012
Message 7 of 18 (24,910 Views)

Re: Getting Fatal Error : Unhandled Access Violation Reading

08-31-2012 03:06 AM in reply to: MAD1975

unfortunatly this did not work and I'm still receiving the fatal error?

 

Member
aman.issar1
Posts: 3
Registered: ‎10-26-2012
Message 8 of 18 (24,052 Views)

Re: Getting Fatal Error : Unhandled Access Violation Reading

10-26-2012 01:54 PM in reply to: MAD1975

i followed the steps u mentioned
my graphicsCache folder was empty though

is there any other way that this issue can be rectified ?

i would really appreciate if you could help me 

Member
aman.issar1
Posts: 3
Registered: ‎10-26-2012
Message 9 of 18 (24,052 Views)

Re: Getting Fatal Error

10-26-2012 01:55 PM in reply to: MAD1975

i followed the steps u mentioned
my graphicsCache folder was empty though

is there any other way that this issue can be rectified ?

i would really appreciate if you could help me 

Valued Mentor
Rich.O.3d
Posts: 519
Registered: ‎08-19-2008
Message 10 of 18 (23,845 Views)

Re: Getting Fatal Error

10-31-2012 05:49 PM in reply to: aman.issar1

try deleting the following from the registry (NOTE: MAKE BACKUP OF REGISTRY BEFORE YOU DO ANYTHING)

 

HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\R19.0\ACAD-B017:409

 

then when you fire up plant again, this part should rebuild itself

 

CAD Management 101:
You can do it your own way,
If its done just how I say!
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