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FATAL ERROR: change members of stair

4 REPLIES 4
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Message 1 of 5
ybogdanov
300 Views, 4 Replies

FATAL ERROR: change members of stair

Hello,

 Which is the problem to change the members of Stair in the structure mode of Plant3D? Now I was return from curs of Plant3D and we have the problem in all computers. 

 After enter to settings of stair and select another type of member, the fatal error appear when you go to save the model or insert the stair with new settings. After close the program and turn open the model is posible to insert the stair, but if you go to settings and change the member turn another time FATAL ERROR. 

 Please fix it urgently. Because is bad image for Autodesk product, FATAL ERROR in very basic option...

 Thanks

-----------------------------------------------------------
Yury Bogdanov
ASIDEK(Grupo CT) - Partner Directo de Autodesk
Barcelona (Spain)
4 REPLIES 4
Message 2 of 5
ybogdanov
in reply to: ybogdanov

UP...

 In the release 2011of Plant3D there isn't this issue....

-----------------------------------------------------------
Yury Bogdanov
ASIDEK(Grupo CT) - Partner Directo de Autodesk
Barcelona (Spain)
Message 3 of 5
ybogdanov
in reply to: ybogdanov

If is used the follow steps is FATAL ERROR don't appear:

1. Open Settings of stair and change the memebers and steps. Acept and closed.

2. Open Settings of members and to do any change of memeber. Acept and closed.

3. Insert the stair, and work!

 

 If to create the stair is used only 1 and 3 steps appear the fatal error. But if in the midle you enter to the settings of members and do anything change, the fatal error don't appear... Why? The program is distract with another change and forget the fatal error?Smiley Happy

 

-----------------------------------------------------------
Yury Bogdanov
ASIDEK(Grupo CT) - Partner Directo de Autodesk
Barcelona (Spain)
Message 4 of 5
ybogdanov
in reply to: ybogdanov

Any solution? Hot-fix?

-----------------------------------------------------------
Yury Bogdanov
ASIDEK(Grupo CT) - Partner Directo de Autodesk
Barcelona (Spain)
Message 5 of 5
MangeshKalbhor
in reply to: ybogdanov

Yury Bogdanov,

 

Thank you for reporting this. We have got this and similar error report and development team is working on the fix.


 



Mangesh Kalbhor
Autodesk Plant Solutions
Autodesk, Inc.

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