AutoCAD Plant 3D General DIscussion

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Valued Contributor
dzine14u
Posts: 51
Registered: ‎04-22-2010
Message 1 of 23 (497 Views)

Extremely Tired of the CRASHES!!!!

497 Views, 22 Replies
12-27-2013 02:10 PM

Let me start by saying that having everyday crashes are nothing new for me.  In fact it has been happening for years but without ever really getting any real solutions from Autodesk in spite of hundreds of those error reports submitted when AutoCAD crashes.  Although I do my best to manage and reduce the number of daily crashes, it still happens 2 to 8 times daily...mostly when doing 3D work.

 

To this point I've followed numerous suggestions such as "turn off your tool tips" or "adjust your memory" etc...none of which have solved the problem.  I am starting to wonder if my graphics card is not well suited for doing larger & more complex 3D models.  Here is all the info on what I am running now:

 

AutoCAD Plant 3D 2014

Dell Precision T3500 Desktop w/Intel Xeon CPU  W3550 @ 3.07GHz

12.0GB Installed RAM

64 Bit Operating System / Windows 7 Professional (SP1)

Graphics Card: NVIDIA Quadro 2000

 

What I do not want is more throwing darts in the dark at the problem.  These crashes are an incredible waste of time costing our small firm a lot of money and loss of productivity.  Considering how much the software costs this should not be the continuous problem that it is.

 

Please, finally provide some real solutions!!!

 

ALSO:  If any others are experiencing regular crashes PLEASE CHIME IN!  Has anyone else found a way to help fix the problem???

 

C. Altmix
Engineering Designer
Upper Consulting, Inc.
www.upperconsulting.com
*Expert Elite*
dave.wolfe
Posts: 667
Registered: ‎12-04-2009
Message 2 of 23 (477 Views)

Re: Extremely Tired of the CRASHES!!!!

12-27-2013 06:16 PM in reply to: dzine14u
What size are your models? How are you managing the (xrefs)? Have you verified the driver version for your video card is certified?
Dave Wolfe
Isaiah 57:15

ECAD, Inc.
Tips and Tricks on our blog: Process Design, from the Outside

A P3D Authorized Reseller
Distinguished Contributor
Arun_Kumar_K
Posts: 436
Registered: ‎06-03-2012
Message 3 of 23 (455 Views)

Re: Extremely Tired of the CRASHES!!!!

12-28-2013 10:46 AM in reply to: dzine14u
I too facing this issue, the main problem with this is when crash happens, I loose intellengency of many lines, i have to remodel everything. Really irritates lot.
Valued Contributor
dzine14u
Posts: 51
Registered: ‎04-22-2010
Message 4 of 23 (427 Views)

Re: Extremely Tired of the CRASHES!!!!

12-30-2013 06:08 AM in reply to: dave.wolfe
Dave:

The model that crashed me 8 times on Friday was a fairly simple one. It had NO xrefs and was only 2.8 Mb in size.

My video card driver is certified.

Note: Often before it crashes AutoCAD gets quirky. Strange lines appear and often I lose my navigation pallet. This is when I usually save and quit to avoid a crash. However, sometimes the crashes happen without warning. Upon returning, I always run recover/audit and purge my drawings often.
C. Altmix
Engineering Designer
Upper Consulting, Inc.
www.upperconsulting.com
*Expert Elite*
dave.wolfe
Posts: 667
Registered: ‎12-04-2009
Message 5 of 23 (422 Views)

Re: Extremely Tired of the CRASHES!!!!

12-30-2013 06:32 AM in reply to: dzine14u

Most likely there is something wrong with a component or shape if it is happening that freqently. Have you been able to get it to crash following any specific steps?

 

Are you able to send the model?  I can pm a dropbox folder if you wish.

Dave Wolfe
Isaiah 57:15

ECAD, Inc.
Tips and Tricks on our blog: Process Design, from the Outside

A P3D Authorized Reseller
Valued Contributor
dzine14u
Posts: 51
Registered: ‎04-22-2010
Message 6 of 23 (416 Views)

Re: Extremely Tired of the CRASHES!!!!

12-30-2013 07:03 AM in reply to: dave.wolfe

Dave:

 

These crashes happen in all kinds of drawings with all kinds of shapes.  Our 3D components are quite simple for the most part. We only need the outer shell of equipment with no inner workings which I develop myself.  I am not allowed to send my model drawings for reasons of confidentiality.

 

The thing is Dave that this has been going on for 5 years since I started using 3D. All those submitted crash reports seem like a waste of time when you never get any solutions!

 

NOTE:  I just installed the latest graphics drivers directly from NVIDIA.  I have done this before but it did not help.

C. Altmix
Engineering Designer
Upper Consulting, Inc.
www.upperconsulting.com
Mentor
jabowabo
Posts: 181
Registered: ‎07-04-2013
Message 7 of 23 (408 Views)

Re: Extremely Tired of the CRASHES!!!!

12-30-2013 08:10 AM in reply to: dzine14u

Have you tried setting up any exclusions for your Antivirus software?  Active AV scans are often the cause of AutoCAD crashing:

http://forums.autodesk.com/t5/CAD-Managers/Antivirus-file-exclusions/td-p/2536496

Valued Contributor
dzine14u
Posts: 51
Registered: ‎04-22-2010
Message 8 of 23 (401 Views)

Re: Extremely Tired of the CRASHES!!!!

12-30-2013 09:57 AM in reply to: jabowabo

Jabo:

 

I have turned off my antivirus for the remainder of the day today. I will let you know when this doesn't work.  I say this because if your read my note to Dave above it stated:

 

"Note: Often before it crashes AutoCAD gets quirky. Strange lines appear and often I lose my navigation pallet. This is when I usually save and quit to avoid a crash. However, sometimes the crashes happen without warning. Upon returning, I always run recover/audit and purge my drawings often. "

 

So Jabo...how would antivirus cause AutoCAD to start acting goofy, make my navigation pallet disappear, cause funny lines to appear on screen, etc.?  These crashes happen throughout the day when my AV isn't scanning for viruses.

C. Altmix
Engineering Designer
Upper Consulting, Inc.
www.upperconsulting.com
Mentor
jabowabo
Posts: 181
Registered: ‎07-04-2013
Message 9 of 23 (393 Views)

Re: Extremely Tired of the CRASHES!!!!

12-30-2013 10:39 AM in reply to: dzine14u
I'm not sure it will affect the glitchy things you're seeing. I'm running a Quadro 2000 also and the rest of my specs are inferior to yours but I don't have the same problems even with larger files. The AV suggestion concerned real-time scanning only. Some AVs have been shown to not play well with Autocad and it's an easy check.
Valued Contributor
dzine14u
Posts: 51
Registered: ‎04-22-2010
Message 10 of 23 (379 Views)

Re: Extremely Tired of the CRASHES!!!!

12-30-2013 01:44 PM in reply to: dave.wolfe

Dave:  Since installing the latest graphics driver directly from NVIDIA I have crashed 5 times today.  As usual

 

Jabo: Since turning off my antivirus (which is Norton by the way) I have crashed 3 times.

C. Altmix
Engineering Designer
Upper Consulting, Inc.
www.upperconsulting.com

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