Good article on why you should send in your error reports.
http://autodesk.blogs.com/between_the_lines/2012/07/autodesk-product-error-reporting-just-do-it.html
If you have used any Autodesk product, especially some of the AutoCAD vertical products, such as AutoCAD Civil 3D you may have likely seen the pop-up box shown below. Yes, the dreaded error report or known by Autodesk as the CERreport!
You know, that annoying box that you close, while you complain about the software crashing once again. Possibly saying something like this, “I’ll be glad when this bug gets fixed”! Here is a news flash for everyone that has ever just closed that error report, Autodesk® may not know about your issue, because you keep choosing not to report the error.
<click on the link for more>
Peter Quinn
Senior Product Manager
Autodesk, Inc.