Cannot Launch P3D

[Anonymous]

I ran into a problem this morning where I can no longer launch P3D properly.  First thing this morning, I made added a flange to a spec in the spec editor, then launch P3D to use my new added flange.  P3D opens to the main screen (showing receltly opened file and project) and just sits there, I cannot click on anything in that window, not even the "X" to close out.  The only thing i can click on the the link to the AUTODESK exchange.  SOMETIMES, I would be able to click on the OPEN and I would try to open a DWG (from inside a project or outside of project, attempted both P3D files and non-P3D fiels).. It would open, but then it just freezes, no tool bar ribbon, nothing responses, while the application appears in windows task manager as still running.  Here is what I have attempted:

1)  tired is to reverse the change on the spec - same result

2)  replaced the specs with an older revision from a couple of days ago which everything worked fine - same result

3)  http://forums.autodesk.com/t5/AutoCAD-Plant-3D/FATAL-ERROR-at-startup/td-p/3029450 - I do not even have the plantwelcomeenabled under the specified location, also attempted with the "opening a regular non-P3D DWG from win explorer and still comes up with the same result - same result

4)  Tried to just move the specs from the specified location - same result

5)  Tried to move the project I was last working on to a different location, trying to trick P3D into looking at a sample project or some other project at welcome screen - Fatal Error - 0x26bb1c00 at 3f9aebbfh

my system:

HP Compaq 6200 Pro MT PC

OS:  Windows 7 64bit

Processor:  Intel Core i5-2400 @ 3.1GHz

RAM:  8 GB

[TomislavGolubovic]

See if turning off the welcome screen helps? you might have to go into the registry to turn it off if you can't get into plant.

http://forums.autodesk.com/t5/AutoCAD-Plant-3D/Can-not-click-any-button/m-p/2997886/highlight/true#M...

[Anonymous]

my problem as listed in one of my points is when I tried the Welcome screen fix, I do not have "plantwelcomeenabled" under the described location. (I have tried logging in as administrator and as well, my user account has admin rights already).

[TomislavGolubovic]

Does the same thing happen with another user on that same PC?

[Anonymous]

i might be off the track but...

when you say "described location"....are you browsing the hard drive or looking in the registry?

[Anonymous]

My PC is the only one with P3D installed so far, but I will get someone else to log in and give it a try.

Thanks for your reply

[Anonymous]

in the registry

[Anonymous]

hmm thats odd

this is the screenshot of the location if it helps any.

[Anonymous]

Thanks for your Screenshot, but this is what it looks like on my end.

[Anonymous]

OK,

[Anonymous · Accepted solution]

OK, I think my IT person resolved my problem.  His take was... " if that registry entry is not there, put it in.."  So he created the "plantwelcomeenabled" entry and set value to "0"... BAM... I'm back in business.