• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
  • Discussion Groups

    AutoCAD Mechanical

    Reply
    Distinguished Contributor
    Talayoe
    Posts: 194
    Registered: ‎10-17-2011

    Service Pack 1 Update Failure (Mech 2013)

    253 Views, 4 Replies
    09-24-2012 08:31 AM

    Hello all, I had had various issues with Acad 2013 and notice today (maybe was there before...I don't know!) that there is a little update notifier in my top right next to the 360 sign in box. Click, takes me to a website where I accept and it starts to run. Then I get this error

     

    Untitled1.jpg

     

    The full link is C:\Users\ranmor\Desktop\Autodesk_PRDSP_2013_English_Win_64bit_dlm\x64\acadm\

     

    I seem to have no choice but to hit cancel because this (whatever its looking for) doesnt exist. Especially exist on my desktop (which I keep very clean a free of all useless infomation!)

     

    Any help on how to get this update going would be splendid!

     

    Thanks!

    ----------------------
    Inventor 2013 PDS
    Please use plain text.
    *Expert Elite*
    ScottMoyse
    Posts: 1,278
    Registered: ‎06-10-2009

    Re: Service Pack 1 Update Failure (Mech 2013)

    09-24-2012 04:33 PM in reply to: Talayoe

    Yup I'm having the same issue. I point it to the install media ..\X86\acadm\acad.msi & it tells me its not a valid installer! Not cool

    Cheers
    Scott Moyse

    Please use Mark Solutions!.Accept as Solution &Give Kudos!Kudos to further enhance the value of these forums. Cheers!


       

    Please use plain text.
    *Expert Elite*
    ScottMoyse
    Posts: 1,278
    Registered: ‎06-10-2009

    Re: Service Pack 1 Update Failure (Mech 2013)

    09-24-2012 04:39 PM in reply to: Talayoe

    Did you try updating to Autodesk Sync SP1 as well?

    Cheers
    Scott Moyse

    Please use Mark Solutions!.Accept as Solution &Give Kudos!Kudos to further enhance the value of these forums. Cheers!


       

    Please use plain text.
    Employee
    Posts: 434
    Registered: ‎07-11-2008

    Re: Service Pack 1 Update Failure (Mech 2013)

    10-01-2012 06:57 PM in reply to: Talayoe

    Hi,

     

    The install media will need to direct the path of acad.msi from your installer. So after you download the product, have you kept the installer somewhere in your computer? If so please browse it to the right path and click Ok in the dialog.

    Thanks.
    Michael Su
    SQA Engineer
    Autodesk
    ------------------------------------------------------------------------------------------------------
    Please mark any response as "Accept as Solution" if it answers your question.

    Please use plain text.
    *Expert Elite*
    ScottMoyse
    Posts: 1,278
    Registered: ‎06-10-2009

    Re: Service Pack 1 Update Failure (Mech 2013)

    10-01-2012 07:16 PM in reply to: michaelsu

    Thank you for your reply, I dealt with the issue, there was some kind of conflict between the AutoCAD SP1 & Autodesk Sync SP1 installers. I tried reinstalling a few more times & it worked.

     

    Also no I never keep the install files on my PC, its frankly a silly requirement. I install straight from the USB & yet when that message comes up & I point directly to the ACAD.msi on the USB i installed from, it still throws the error. 

     

    Autodesk's SP's need to be convenient to install instead of frustrating. 

    Cheers
    Scott Moyse

    Please use Mark Solutions!.Accept as Solution &Give Kudos!Kudos to further enhance the value of these forums. Cheers!


       

    Please use plain text.