AutoCAD Mechanical
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PROBLEM 3D CONNEXION CONTROLLER BUT INTERFERES WITH AUTOCAD MECHANICAL
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OPERATING SYSTEM WIN 7 PRO 64 BIT, AUTODESK VERSION 2011 AND 2012 WHEN USING AUTOCAD MECHANICAL AND
THE CONTROOLER IS TOUCHED I LOSE CURSOR AND DRAWING LINES BECOME ASKEW. THE ONLY WHY TO FIX THIS IF I CAN GET MY CURSOR BACK, IS TO TYPE PLAN AND THEN WORLD AND EVERYTHING GOES BACK TO NORMAL.
Re: PROBLEM 3D CONNEXION CONTROLLER BUT INTERFERES WITH AUTOCAD MECHANICAL
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Hi,
I would suggest you to upgrade your mouse driver to the latest one from the 3D Connexion site.
http://www.3dconnexion.com/service/technical-suppo
If the problem persists, can you try this solution below as well.
http://usa.autodesk.com/adsk/servlet/ps/dl/item?si
Hope it helps.
Vinod Balasubramanian
Manufacturing Support Specialist
Autodesk Support
Autodesk, Inc.

Re: PROBLEM 3D CONNEXION CONTROLLER BUT INTERFERES WITH AUTOCAD MECHANICAL
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We have this problem also. We have Win7 64-bit now, but when we had WinXP 32-bit the problem was there too.
- updating driver doesn't help
- the 'Plan', 'World'-trick doesn't help
- enabling Hardware Accelarator doesn't help
Gr. John
Re: PROBLEM 3D CONNEXION CONTROLLER BUT INTERFERES WITH AUTOCAD MECHANICAL
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Hi,
Did you manage to upgrade your graphic card driver. If not, you can download the certified ones from the link below,
http://usa.autodesk.com/adsk/servlet/cert?siteID=1
Please also check whether you have Windows Aero feature enabled for your OS. If so, can you turn it off and let me know the results.
__________________________________________________
If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!
Vinod Balasubramanian
Manufacturing Support Specialist
Autodesk Support
Autodesk, Inc.

Re: PROBLEM 3D CONNEXION CONTROLLER BUT INTERFERES WITH AUTOCAD MECHANICAL
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Hello,
- turned 'Aero' off: no change
- graphics driver updated: no change
Like I mentioned: we used WinXP 32-bit (no 'Aero') and we had that problem also.
John
Re: PROBLEM 3D CONNEXION CONTROLLER BUT INTERFERES WITH AUTOCAD MECHANICAL
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I am using the required newest video driver suggested by autodesk for my operating system and Inventor version 2012. I feel this is not a video issue. A new problem has surfaced in version 2012 that i did not have in 2011, when i accidently touched the controller Autocad crashed, this has happened twice and has never happened in previous versions. So I feel it is a more serious issue and Autodesk needs to be serious about a solution to this problem . I know this because i called 3D connexion support and they told me that starting with 2011 Autodesk has told thnm that they will handle the driver for this controller in their own software. So 3D connexxion is not making drivers for Autocad products past 2010 version. It is coincidental that this is exactly when i started having this problem.
Re: PROBLEM 3D CONNEXION CONTROLLER BUT INTERFERES WITH AUTOCAD MECHANICAL
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Hi Guys,
Thanks for the update. Did you manage to submit a crash report, if so can you provide the email address you have used.
As for as i know there was some issue with 3D connexion mouse which was addressed in Update 1 for AutoCAD.
Did you install Update 1 on your machine. if not, you can download from the link below.
http://usa.autodesk.com/adsk/servlet/ps/dl/item?si
Hope it helps.
Vinod Balasubramanian
Manufacturing Support Specialist
Autodesk Support
Autodesk, Inc.

Re: PROBLEM 3D CONNEXION CONTROLLER BUT INTERFERES WITH AUTOCAD MECHANICAL
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Hi,
AcadM does not crash, in our situation. It 's just that bij accidentally touching the controller, the drawing is not useable anymore (like tdigiannurio mentioned). By writing it to a wblock and then opening again, the drawing is useable again.
Regards, John
Re: PROBLEM 3D CONNEXION CONTROLLER BUT INTERFERES WITH AUTOCAD MECHANICAL
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Hi John,
Can you test the solutions in the following thread and let me know whether it helps or not.
http://usa.autodesk.com/adsk/servlet/ps/dl/item?si
Hope it helps.
__________________________________________________
If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!
Vinod Balasubramanian
Manufacturing Support Specialist
Autodesk Support
Autodesk, Inc.

Re: PROBLEM 3D CONNEXION CONTROLLER BUT INTERFERES WITH AUTOCAD MECHANICAL
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Hi Vinod,
Thanks for reply. Tried the things that are suggested. Nothing helps. Turning off virus scanner is not possible, because it's network controlled. It has nothing to do with performance. It would be a solution if we could turn off the controller in Acad, because we only use it in Inventor.
John



