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    AutoCAD Mechanical

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    Valued Contributor
    Posts: 70
    Registered: ‎09-21-2006

    Autocad 2010 does not start any more

    302 Views, 5 Replies
    10-26-2012 02:20 AM

    Hello together,

    I have Autocad Meachnical 2010 running under Windows 7 x64. Today I got the following error:

    Path to the application:
    C:\Program Files\Autodesk\ACADM 2010\acad.exe
    Problemsignatur Problemereignisame: BEX64
    Anwendungsname: acad.exe Anwendungsversion: 24.0.309.0
    Anwendungszeitstempel: 4bcbe2a9 Fehlermodulname: MSVCR90.dll
    Fehlermodulversion: 9.0.30729.6161
    Fehlermodulzeitstempel: 4dace4e7
    Ausnahmeoffset: 00000000000552d4
    Ausnahmecode: c0000417
    Ausnahmedaten: 0000000000000000
    Betriebsystemversion: 6.1.7601.2.1.0.256.48
    Gebietsschema-ID: 1031
    Zusatzinformation 1: bd9a
    Zusatzinformation 2: bd9af264bf6436df1438611d6e14a9fc
    Zusatzinformation 3: 2de3
    Zusatzinformation 4: 2de352312c560303d49c10f213de1211
    Weitere Informationen über das Problem Bucket-ID: 2046382730

    I did the following:
    - Repair installtion => without any change
    - Dinstalltion and reinstallation => without any change

    - Reapir of VC++ 2005 / 2008 / 2010 SP1 vcredist_x86; vcredist_x64)
    - Delete files and folders:
        C:\Benutzer\%username%\AppData\Roaming\Autodesk
        C:\Benutzer\%username%\AppData\Local\Autodesk
        C:\ProgramData\Autodesk
    Delete the registry key:
    [HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\R18.0]

    I think the problem is in one of these files:
    C:\Windows\winsxs\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_08e4299fa83d7e3c
    C:\Windows\winsxs\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251

    Thank you for you help

    Georg

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    Product Support
    Posts: 149
    Registered: ‎10-14-2007

    Re: Autocad 2010 does not start any more

    10-28-2012 08:50 PM in reply to: GeorgK

    From System requirement, you could see ACM2010 is officially supported to be installed on Win7 64bit OS.

     

    http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15458102&linkID=9240897#section8

     

    AutoCAD Mechanical 2010 System Requirements

     

    64-bit Requirements

    • Microsoft Windows XP Professional x64 Edition SP2 and later, or Microsoft Windows Vista (SP1 or later), including Enterprise, Business, Ultimate, and Home Premium editions

    So the issue on this OS is not supported.



    Yong Jing
    Product Support Specialist
    Frontline Technical Support, CSS. GCSO
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    Valued Contributor
    Posts: 70
    Registered: ‎09-21-2006

    Betreff: Autocad 2010 does not start any more

    10-31-2012 06:26 AM in reply to: GeorgK

    Autocad was running for month on Windows 7 x64 without any problems. I have several other computers with the same configuration. They are running very well.

     

    How could I solve this problem?

     

     

    Please use plain text.
    Product Support
    Posts: 149
    Registered: ‎10-14-2007

    Betreff: Autocad 2010 does not start any more

    10-31-2012 08:40 PM in reply to: GeorgK

    Officially, AutoCAD 2010 is not supported on Win 7 64bit OS, as it is not confirmed by Autodesk.

     

    But for this issue, have you tried below Solutions?

     

    For standalone license, please try  TS15176093

    For network license, please try TS14908069



    Yong Jing
    Product Support Specialist
    Frontline Technical Support, CSS. GCSO
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    *Expert Elite*
    TravisNave
    Posts: 7,923
    Registered: ‎01-14-2005

    Betreff: Autocad 2010 does not start any more

    11-02-2012 01:21 PM in reply to: jingy

    jingy,

     

    Your information is not correct.  Though 2010 came out before Windows 7, Autodesk retroactively supported it for many of the 2010 product line, including AutoCAD 2010. 

     

    http://usa.autodesk.com/adsk/servlet/item?siteID=123112&id=14185352

     

     

    Travis Nave
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    *Expert Elite*
    TravisNave
    Posts: 7,923
    Registered: ‎01-14-2005

    Re: Autocad 2010 does not start any more

    11-02-2012 01:23 PM in reply to: GeorgK

    Georg,

     

    Consider doing a System Restore back to a date when you knew it was working.  It seems to be failing on your Visual C++ Redistributable prerequisite.  If repairing and reinstalling didn't fix it, consider rolling back to a date when it did work.  Perhaps you will get lucky.

    Travis Nave
    My Expert Contributions to the Discussion Groups:   Send TravisNave a Private Message

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