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Offline Help downloaded, installed, but not found

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Message 1 of 6
CrAzY-MiKe
4866 Views, 5 Replies

Offline Help downloaded, installed, but not found

As the subject line suggests, it is installed, yet AMech2013 still tries to go online for help.  We have a proxy server policy that IT refuses to alter to allow access for the online help.  How can I make AMech2013 look locally for help files?

Michael Hollingsworth
CAD Administrator | Flexicon Corporation
Autodesk Product Design and Manufacturing Collection 2021
5 REPLIES 5
Message 2 of 6
michaelsu
in reply to: CrAzY-MiKe

Hi,

 

Can you try the following steps?

 

1. Download offline from the link below.

http://usa.autodesk.com/adsk/servlet/item?id=18769284&siteID=123112

2. Install the help doc after download

3. Launch AutoCAD Mechanical and go to Options dialog->System tab-> uncheck "Access online content when available"

4. And then go to Files tab in Options dialog -> Help and Miscellaneous File Names -> Expand the node to see "Help Location" -> Put the location of your offline help.

For example, the default could be " C:\Program Files\Autodesk\AutoCAD Mechanical 2013 Help\English\Help\index.html"

5. Ok in Options dialog

6. Then try to invoke help again.

Thanks.
Michael Su
SQA Engineer
Autodesk
------------------------------------------------------------------------------------------------------
Please mark any response as "Accept as Solution" if it answers your question.

Message 3 of 6
CrAzY-MiKe
in reply to: michaelsu

Thanks! In classic "Simpsons" style, I'm sitting her going "D'OH!"

Michael Hollingsworth
CAD Administrator | Flexicon Corporation
Autodesk Product Design and Manufacturing Collection 2021
Message 4 of 6
aguitton116
in reply to: CrAzY-MiKe

Hi,

I did exaclty this and in the french version it doesn't work on my customer stations (windows 7 pro x64 french).

Here are some attachements, maybe I did something wrong, or something else is blocking the access to the files (they have strong rights restrictions).

Message 5 of 6
aguitton116
in reply to: aguitton116

The last screenshot that I could not attach with the previous post.

Message 6 of 6
kabby
in reply to: CrAzY-MiKe

Many thanks & kudos for the solution.

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