Installing Product Design Suite Standard or Professional

[rtunderw]

Please help if you can, I've rebuilt my installers to not include any updates (which is a pain) and I've completely uninstalled all parts of both programs.

What gives?

=== Verbose logging started: 7/22/2013  16:58:52  Build type: SHIP UNICODE 5.00.7601.00  Calling process: C:\Users\rtunderw\AppData\Local\Temp\_AICCF0.tmp\Setup.exe ===

SetAcadInstallDir
Action start 16:59:13: SetAcadInstallDir.
CustomAction SetAcadInstallDir returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (5C:C4) [16:59:13:663]: Note: 1: 1708
MSI (s) (5C:C4) [16:59:13:663]: Product: AutoCAD Mechanical 2013 - English -- Installation operation failed.

MSI (s) (5C:C4) [16:59:13:663]: Windows Installer installed the product. Product Name: AutoCAD Mechanical 2013 - English. Product Version: 17.0.48.0. Product Language: 1033. Manufacturer: Autodesk. Installation success or error status: 1603.

MSI (s) (5C:C4) [16:59:13:663]: Attempting to delete file C:\windows\Installer\34195f5b.mst
MSI (s) (5C:C4) [16:59:13:663]: Attempting to delete file C:\windows\Installer\34195f5c.mst
MSI (s) (5C:C4) [16:59:13:679]: Deferring clean up of packages/files, if any exist
MSI (s) (5C:C4) [16:59:13:679]: Attempting to delete file C:\windows\Installer\34195f5b.mst
MSI (s) (5C:C4) [16:59:13:679]: Unable to delete the file outside of the engine. LastError = 2
MSI (s) (5C:C4) [16:59:13:679]: Attempting to delete file C:\windows\Installer\34195f5c.mst
MSI (s) (5C:C4) [16:59:13:679]: Unable to delete the file outside of the engine. LastError = 2
MSI (s) (5C:C4) [16:59:13:679]: MainEngineThread is returning 1603
MSI (s) (5C:10) [16:59:13:679]: RESTART MANAGER: Session closed.
MSI (s) (5C:10) [16:59:13:679]: No System Restore sequence number for this installation.
=== Logging stopped: 7/22/2013  16:59:13 ===
MSI (s) (5C:10) [16:59:13:679]: User policy value 'DisableRollback' is 0
MSI (s) (5C:10) [16:59:13:679]: Machine policy value 'DisableRollback' is 0
MSI (s) (5C:10) [16:59:13:679]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (5C:10) [16:59:13:679]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (5C:10) [16:59:13:679]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (5C:10) [16:59:13:679]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (5C:10) [16:59:13:679]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (5C:10) [16:59:13:679]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (5C:10) [16:59:13:679]: Restoring environment variables
MSI (s) (5C:10) [16:59:13:679]: Destroying RemoteAPI object.
MSI (s) (5C:1C) [16:59:13:679]: Custom Action Manager thread ending.
MSI (c) (18:E0) [16:59:13:695]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: 2
MSI (c) (18:E0) [16:59:13:695]: MainEngineThread is returning 1603
=== Verbose logging stopped: 7/22/2013  16:59:13 ===

[david.lau]

I believe this is the issue.

http://upandready.typepad.com/up_and_ready/2012/10/laws-if-you-have-autocad-2013-in-your-suite-dont-...

If you have any AutoCAD 2013 SP or Sync Update, it will also block the install.

[steve-NEO]

Hello, I'm trying to install the same suite and get THIS error message. When this pops up, the installer closes.

Suggestions?

---Steve