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Installation issue with admin image

2 REPLIES 2
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Message 1 of 3
licences
800 Views, 2 Replies

Installation issue with admin image

Greetings,

 

I am unable to install AutoCAD Mechanical 2013 FR on one of our laptop, this admin image has been working on every computers so far.

 

I provided the installation log as an attachment.

 

Is there a way to fix that?

 

We are using Windows 7 x64 Pro SP1.

 

Thanks a lot for your time and help.

2 REPLIES 2
Message 2 of 3
byron.morales
in reply to: licences

Hello:

 

Does this computer on which the installation is failing does it have AutoCAD installed on it?

 

If so it could be related to the service pack 1.1 for AutoCAD. As described here:

 

http://upandready.typepad.com/up_and_ready/2012/10/error-ngenexe-and-installing-any-autocad-product....

 

Let me know if this helps you to resolve the issue.


Byron M.
Installation and Licensing
Message 3 of 3
licences
in reply to: licences

Greetings,

 

It worked with the installer you provided me by e-mail (I think it is the original installer).

 

AutoCAD BDS 2013 and AutoCAD Electrical 2013 are already installed on the computer but I was not able to find AutoCAD 1.1 update in « Program and Features » and then  « Installed Updates » (as described in the link you provided).

 

You can consider this issue resolved.

 

Thanks a lot again for your time and help.

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