AutoCAD Mechanical General

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Member
damandeep.gujral
Posts: 3
Registered: ‎07-15-2011
Message 1 of 6 (311 Views)

FATAL ERROR

311 Views, 5 Replies
04-19-2012 10:44 PM

I have installed Autodesk Inventor Professional Suite 2010 on Windows 7 64 bit machine. Inventor is running properly but I do get message FATAL ERROR: Unhandled Access Violation Reading 0x40f2d180 Exception at 31f365bdh when I draw a line in model space and select the line.

 

Can anyone give me some solution on how to fix this problem.

Employee
michaelsu
Posts: 483
Registered: ‎07-11-2008
Message 2 of 6 (304 Views)

Re: FATAL ERROR

04-20-2012 12:30 AM in reply to: damandeep.gujral

Hi,

 

Did you patch the latest service patch for your product? Also, did you fill in the report dialog with your email and steps?

 

AutoCAD Mechanical 2010 Update 2 is here:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15135668&linkID=9240898

 

If it's constantly reproducible, can you please send your drawing and reproducible steps to zhiyuan.su@autodesk.com?

Thanks.
Michael Su
SQA Engineer
Autodesk
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Please mark any response as "Accept as Solution" if it answers your question.

Member
damandeep.gujral
Posts: 3
Registered: ‎07-15-2011
Message 3 of 6 (281 Views)

Re: FATAL ERROR

04-22-2012 03:48 PM in reply to: michaelsu

There is no particular drawing. When we launch AutoCAD, AutoCAD Mechanical, AutoCAD Electrical it opens a new drawing by default   which is named as Drawing 1. Select Line command and draw a line. Press escape to finish command and when we drag cursor from right to left to select everything in the window it shows the grips of the object selected and in next 1 or 2 seconds a window pops up which is for sending a report to Autodesk.

Employee
michaelsu
Posts: 483
Registered: ‎07-11-2008
Message 4 of 6 (278 Views)

Re: FATAL ERROR

04-22-2012 07:27 PM in reply to: damandeep.gujral

Did you send your report and fill in your email address? Can you let me know your email address so I can search it in the report list?

 

Also, I tried your steps after launch AutoCAD and AutoCAD Mechanical but could not see the crash. If you just launch one product, do you see the issue? Can you persistently reproduce this issue?

Thanks.
Michael Su
SQA Engineer
Autodesk
------------------------------------------------------------------------------------------------------
Please mark any response as "Accept as Solution" if it answers your question.

Member
damandeep.gujral
Posts: 3
Registered: ‎07-15-2011
Message 5 of 6 (275 Views)

Re: FATAL ERROR

04-22-2012 07:36 PM in reply to: damandeep.gujral

I have submitted the error report with damandeep.gujral@normet.fi.

 

Does not make any difference if you have opened just one or all  three Autocad, Autocad mechanical and autocad electrical.

Employee
michaelsu
Posts: 483
Registered: ‎07-11-2008
Message 6 of 6 (265 Views)

Re: FATAL ERROR

04-23-2012 02:58 AM in reply to: damandeep.gujral

Hi

 

I have searched the report and found it's not a general issue. Does it happen to other machines? Can you try to re-install the product and see whether the issue goes away?

Thanks.
Michael Su
SQA Engineer
Autodesk
------------------------------------------------------------------------------------------------------
Please mark any response as "Accept as Solution" if it answers your question.

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