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    AutoCAD Map 3D

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    New Member
    Posts: 1
    Registered: ‎06-20-2008

    Online Support

    145 Views, 3 Replies
    07-25-2012 06:22 AM

    Is there any kind of a live support on the internet orther than this forum. More specifically like a chat support? I am having major problems running Auto-CAD Map on my new laptop. It takes forever to open draings. I am running 2012 Auto-CADD Map with Carlson 2012 overlay. I have uninstalled it and re-installed it with the appropriate software and I checked to make sure I have the right video card.

     

     

    Thanks

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    *Expert Elite*
    Posts: 6,643
    Registered: ‎06-29-2007

    Re: Online Support

    07-25-2012 10:09 AM in reply to: mallardsx2

    Hi,

     

    the first address for this direct type of support can only be your dealer I think.

     

    - alfred -

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    Alfred NESWADBA
    Ingenieur Studio HOLLAUS ... www.hollaus.at
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    *Expert Elite*
    DarrenP
    Posts: 5,498
    Registered: ‎09-13-2007

    Re: Online Support

    07-25-2012 01:16 PM in reply to: alfred.neswadba

    if your on subscription you get web support through autodesk

    or by calling your reseller

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    Contributor
    Posts: 16
    Registered: ‎07-21-2012

    Re: Online Support

    07-26-2012 07:31 AM in reply to: mallardsx2

    I was having problems in 2012 saving drawings and opening them. It took forever. I was told to change the variable SAVEFIDELITY to 0. From the description, it is not supposed to matter unless you are saving to v 2007. But it fixed my problem, and has fixed the problem on everyone else's computer that was slow to save or open. Might as well give it a try.

    Tim

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