• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
  • Discussion Groups

    AutoCAD Map 3D

    Reply
    Active Member
    george.thompson
    Posts: 6
    Registered: ‎03-04-2011

    Map 2012 3D does not open Windows Outlook on send >

    215 Views, 4 Replies
    04-02-2012 10:28 AM

    Ok, This is driving me crazy. Win7 64bit all updates, Map 3D 2012 64bit install, all patches. I have an install, (mine included) that will not open Outlook with attachment doing the File>send selection. Several other installs will work. Where is the associations or file selection on this one? Driving me crazy.

    Thanks in advance.

    Please use plain text.
    Product Support
    borycep
    Posts: 112
    Registered: ‎10-25-2011

    Re: Map 2012 3D does not open Windows Outlook on send >

    04-03-2012 02:25 PM in reply to: george.thompson

    Hi George,

     

    I'm not sure why this is happening on your system. Please allow me to gather a little more information from you:

     

    1. What happens when you choose Send > Email in AutoCAD Map 3D? (error message, crash, etc.)

    2. What version and bit (32- or 64-) is Microsoft Outlook? Or are you running Outlook Express?

    3. In your Outlook Options, is the box "Make Outlook the default program for E-mail, Contacts, and Calendar" checked?

     

    I look forward to your reply.

    Phil



    Phil Borycens
    Support Specialist
    AEC Infrastructure
    Autodesk, Inc.
    Please use plain text.
    Active Member
    george.thompson
    Posts: 6
    Registered: ‎03-04-2011

    Re: Map 2012 3D does not open Windows Outlook on send >

    04-09-2012 07:04 AM in reply to: george.thompson

    Hey, I just figured it out. You have to check "Run as Administrator" on the Outlook properties tab. Right click the Outlook icon, select Compatability tab and check Run as Administrator.

    Thanks for your feedback.

    George

    Please use plain text.
    Active Member
    george.thompson
    Posts: 6
    Registered: ‎03-04-2011

    Re: Map 2012 3D does not open Windows Outlook on send >

    04-09-2012 07:27 AM in reply to: borycep

    By the way.

    1. Error message to the effect that 'Mail Send could not open.'

    2. Outlook 2010 64 bit, not express

    3. Yes the Default box was checked for mail default.

    Please use plain text.
    New Member
    Posts: 1
    Registered: ‎06-20-2012

    Re: Map 2012 3D does not open Windows Outlook on send >

    06-20-2012 10:35 PM in reply to: george.thompson

    You will need to check for the following things:

     

    1. update your Outlook application to the latest version
    2. recreate your mail profile via the Mail applet in Control Panel
    3. faulty add-in or a damaged Outlook/Office installation
    4. Reset extend.dat and outcmd.dat by renaming them to .old when Outlook is closed
    5. Start Outlook in Safe Mode and disable all your add-ins

    For More Help, Read Here:

    http://support.microsoft.com/kb/252304

    http://www.repairpst.info

     

    Please use plain text.