fatal error opening design center

[rwingender]

I have started receiving the following error:

FATAL ERROR: Unhandled Access Violation Reading 0x0008 exception at 1286aebh

I had been getting fatal errors on opening the program with the very same message.  That has since passed but now it is happening when I try and open ADCENTER either at the command line or the ribbon button.

Map3D 2012

Intel Core2 Duo

2.66ghz

3gb ram

Thanks for any help....

[thepworth]

what operating system - xp / win7 / vista and 32-bit or 64-bit?

[rwingender]

XP PRO 2002 SP3 32-BIT

[thepworth · Accepted solution]

meets minimum system requirements.... but i'd suspect that you're running out of memory as the likely cause.

perhaps your reseller or autodesk can trace a CER (Customer Error Report) and trace things further... can't do much for you from here other than suggest moving towards win7 64bit as a platform of choice. 😞  but this will reak other havoc for you...

[rwingender]

I doubled my virtual memory and now the ADCENTER works.

Thanks!!

[thepworth]

good to know.

as a rule of thumb for Civil3D (and now Map, it seems) - you should hardset the virtual memory at 2x the installed physical RAM - don't let the operating system (windows) manage the virtual memory, or you'll loose time due to the dynamic allocation of memory.  I do this as a matter of practice for my machines and completely forgot to suggest...

glad things are working better 🙂