Just a word of warning to everyone regarding Map3D 2013 Service Pack 2. One of our users got tired of the constant reminders about the update and installed it. She hasn't been able to open a drawing since without getting fatal errors and having Map3D crash. She's had to uninstall and reinstall Map3D as a result.
No word on where to bill the lost time.
Solved! Go to Solution.
didn't know that sp2 is already available - cannot see it on the download web page though.
sure she installed sp2 for map 2013?
She installed it right from the notification that kept coming up in Map3D.
I install the service pack 2 on two different PC’s with Windows 7 64 bit and have no trouble with opening a DWG. Does she send an error report so we can analyze the issue? In case please send us the report number to search. If the issue is related to the data, it would be nice to get on of the DWGs. If possible put it on A360 or send it offline.
There were a number of reports in sucession each time she tried to open the drawing. We have no record of the CER's. We didn't write the numbers down and she didn't include her e-mail address in the reports, so no confirmation was received.
We'll try to include an e-mail address in the future.
Hello from France
We have the same probleme in France
- Some people have installed the SP 2 and then MAP 2013 crashes at start !
- Some people : no problem !
So I will be very careful with this SP 2 for MAP 2013 !!
Thank you for reporting this, and I'm sorry to hear about the trouble. But we need to narrow this down a bit.
After installing SP2 for Map 3D 2013, your
ABOUT should show G.204.0.0, HF1
(MAP_BUILD) should show 16.0.200BI
Are these crashes coincidences, or definitely related to the service pack?
Are there any commonalities?
I just opened five different existing DWGs and have not experienced a crash yet...
Hello from France
For French people with French MAP 2013 who have the problem (not everyone) :
- Fatal Error when launching AutoCAD MAP French 2013 + SP2
with Click on the MAP shortcut or click-click on a DWG ...
Using a Windows Restore Point to get back to MAP 2013 French + SP 1 = No Problemo !
Sorry, I can't give you more Info !
PS1: I have several PCs with MAP 2013 French + SP 1 BUT I don't install the SP 2
because I am very careful / paranoaic !
PS2: waiting for Autodesk ...
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