AutoCAD Map 3D General

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Distinguished Contributor
wesbird
Posts: 304
Registered: ‎12-05-2003
Message 1 of 4 (439 Views)

AutoCAD Map 2012 stop working

439 Views, 3 Replies
09-13-2012 01:09 PM

Hi, 

  My AutoCAD Map 2012 suddenly stop working. It may related to Map 2013 I installed a couple days ago.

  everytime I try to run 2012, I got this and crash

 

C:\Program Files\Autodesk\AutoCAD Map 3D 2012\acmapdmtask.arx cannot find a procedure that it needs.
AcRxDynamicLinker failed to load 'acmapdmtask.arx'

 

  I uninstall 2012, clean, re-install 2012, I got this in the middle 

Failed to find node: //configuration/Connect/VDrive in XML file: C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe.config, system error: -2147020584

 

  It still install 2012 on my machine. but still the same error message and crash. 

 

  What could be the problem? Should I uninstall 2013 and try again? 

 

 

 

Thank you so much

Wes

*Expert Elite*
antoniovinci
Posts: 1,491
Registered: ‎06-03-2011
Message 2 of 4 (430 Views)

Re: AutoCAD Map 2012 stop working

09-13-2012 10:50 PM in reply to: wesbird

wesbird wrote:

Should I uninstall 2013 and try again? 


Don't dare to do that, sir: you'd better restore a system state prior to the 2013 install, i.e. to a "bold" previous date.

WIN-R => RSTRUI => OK

Distinguished Contributor
wesbird
Posts: 304
Registered: ‎12-05-2003
Message 3 of 4 (413 Views)

Re: AutoCAD Map 2012 stop working

09-14-2012 08:31 AM in reply to: antoniovinci

Thank you, antoniovinci

Could you please provide more detail instruction? 

 

 

Wes

*Expert Elite*
antoniovinci
Posts: 1,491
Registered: ‎06-03-2011
Message 4 of 4 (403 Views)

Re: AutoCAD Map 2012 stop working

09-14-2012 11:44 AM in reply to: wesbird

1] press simultaneously the keys WIN (between CTRL and ALT) and R (between E and T)

2] in the small opened window, type in RSTRUI and click OK

3] choose a date previous than the 2013 installation, and go on until Windows restarts.

 

This method kills every installed program after that date, preserving the user data.

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