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    AutoCAD MEP

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    New Member
    PEDROCQ
    Posts: 2
    Registered: ‎04-18-2011

    Unhandled Exception after SP1 installed AutoCAD MEP 2013

    253 Views, 3 Replies
    12-06-2012 04:55 PM

    I have had AC13MEP crashing consistently (Bear in mind this software has worked fine for the previous 6 months since I installed it) a few times a day and finally decided to log an error online through the automatic popup. I got an email from AutoDesk CER recommending I install the maintenance update. I clicked on the link like a 'drone' and downloaded.

    AutoCAD MEP 2013 x64 Service Pack 1 (52.159 MB)

     

    ...and installed.

     


    Now, lo and behold, I can't use AutoCAD at all; why am I not surprised!

    So I restarted a couple of times, to no avail. Error message attached, ye olde Unhandled Exception Error...

    So now I am on the search for a solution.

    I found a info on how to uninstall the "Service Pack" (cough), which I did, thinking that all would return to normal, NOT.

    My search continues..... in the meantime I have $5.5 thousand dollars worth of software I can't use and clients banging on my door wanting documents, and nowhere to turn to, as usual. 

     

    Does anybody out there any wise words of advice?

    Thanks. I will post here if I find a solution.

     

     

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    Product Support
    Posts: 862
    Registered: ‎06-18-2008

    Re: Unhandled Exception after SP1 installed AutoCAD MEP 2013

    12-10-2012 10:04 AM in reply to: PEDROCQ

    Can you try to uninstall the update?

     

    http://upandready.typepad.com/.a/6a0147e3c68bef970b017d3c7c2a20970c-pi



    David Lau
    Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution. :smileywink:

    My 5 Top Issues in the Discussion Groups

    1402 Error [Uninstall] | Faro doesn't install | adlmPITSetProductInformation Errors | Empty Tool bar in AutoCAD Mac | Win 7 Registry Limit
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    New Member
    PEDROCQ
    Posts: 2
    Registered: ‎04-18-2011

    Re: Unhandled Exception after SP1 installed AutoCAD MEP 2013

    12-10-2012 04:47 PM in reply to: david.lau

    Thanks David Lau, did you not read my post?

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    Product Support
    Posts: 862
    Registered: ‎06-18-2008

    Re: Unhandled Exception after SP1 installed AutoCAD MEP 2013

    12-10-2012 06:40 PM in reply to: PEDROCQ

    My apologies....I will try to put down some of my thoughts based on post:

     

    1.  Unhandled errors are notoriously hard to resolve.  Put this into google:

     

    unhandled site:http://upandready.typepad.com/

     

    If we have solved this error, we would have documented it our blog.

     

    2.  If it was working, I would suggest maybe using a Windows Restore point and go back before you ran the update.

     

    3.  One reason for intermittent crashing is hardware and graphics cerifications.  Please check out the following:

     

    http://usa.autodesk.com/adsk/servlet/syscert?id=18844534&siteID=123112

     



    David Lau
    Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution. :smileywink:

    My 5 Top Issues in the Discussion Groups

    1402 Error [Uninstall] | Faro doesn't install | adlmPITSetProductInformation Errors | Empty Tool bar in AutoCAD Mac | Win 7 Registry Limit
    Please use plain text.