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    AutoCAD MEP

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    Valued Contributor
    Posts: 72
    Registered: 05-30-2007
    Accepted Solution

    MEP 2012 right click menus not available at all

    558 Views, 28 Replies
    11-22-2011 08:27 AM

    Hi,

    I have a rather new installation of AutoCAD 2012 MEP and I have been having several problems getting it to work properly, #1 the right click menus are not working at all, they started out working then after tweeking my user interface they stopped working all togethrer, I have done a repair and a re-install and still no luck, so I was wondering if one or more of you good people have any Ideas or possible soulitions for this issue?

     

    Pete :smileyhappy:

    Product Support
    Posts: 314
    Registered: 08-23-2006

    Re: MEP 2012 right click menus not available at all

    11-23-2011 01:56 PM in reply to: peter57733

    Perhaps if we had a better idea of what customizations you made, we could perhaps make some suggestions.  Did you use a different CUI?  Load toolbars?  Dis you add Partial CUI's?  Is the Acad.Cuix loaded?  What template and profile are you using?



    Joshua Benoist, PE
    Senior Support Specialist
    Product Support
    Autodesk, Inc.

    Valued Contributor
    Posts: 72
    Registered: 05-30-2007

    Re: MEP 2012 right click menus not available at all

    11-28-2011 08:11 AM in reply to: Joshua.Benoist

    I migrated my cui profile from Auto CAD 2009 added express tools, and added tool bars, I am trying to have CAD Manager and The electrical environment but none of the tool catalogues load just get blank tool palettes or I just get a very small amount of electrical components none of the lighting device tag tools or the lighting fixture schedule creation tool (and there are several others which should be in the tool Palette which are not there

    Product Support
    Posts: 314
    Registered: 08-23-2006

    Re: MEP 2012 right click menus not available at all

    11-29-2011 04:25 PM in reply to: peter57733

    The reason you do not have right-click menu's and other issues is because of the AutoCAD 2009 CUI.  AutoCAD MEP CUI and AutoCAD CUI does not mix well, then complicate that with a CUI from a prior version and some features are just not going to work.  My recommendation is to set your CUI back to the 2012 MEP.cuix.  Do not add the 2009 Acad.cui as a partial and do not transfer any commands.  Instead, start with the MEP.cui and tweak it to be like the 2009 cui.  If you need help getting back to a pure MEP installation, let me know.



    Joshua Benoist, PE
    Senior Support Specialist
    Product Support
    Autodesk, Inc.

    Valued Contributor
    Posts: 72
    Registered: 05-30-2007

    Re: MEP 2012 right click menus not available at all

    11-30-2011 08:26 AM in reply to: Joshua.Benoist

    Joshua,

    I have found the acad.cuix file that came with the software, I am not finding one that is listed as an acad mep.cuix it is only listed as "acad.cuix" any way I loaded the acad.cuix file located in the program files c/users/app data/roaming/autodesk/acd-mep2012/enu/acad.cuix we like to call it "the basement" as you have to look so far into the file structure, well any way after that I did a repair to the system and went home I did notice that I got a rather large menu bar which had everything I required and more but alas no right click menus, I believe I need a "PURE FORM" of the program so I will need further help I guess I will need to remove the program right down to the hot keys and that is what I will need your help with.

     

    Thanks,

    Pete

    Product Support
    Posts: 314
    Registered: 08-23-2006

    Re: MEP 2012 right click menus not available at all

    12-07-2011 01:20 PM in reply to: peter57733

    Was following up and wondered if the clean reinstall instructions helped?



    Joshua Benoist, PE
    Senior Support Specialist
    Product Support
    Autodesk, Inc.

    Valued Contributor
    Posts: 72
    Registered: 05-30-2007

    Re: MEP 2012 right click menus not available at all

    12-07-2011 01:26 PM in reply to: Joshua.Benoist

    It cleared up some of the issues but I think all instances of this software needs to be un installed from the computer in the regestry and everything as if it had not ever been loaded at all and then given a try. What do yo think?

    Product Support
    Posts: 314
    Registered: 08-23-2006

    Re: MEP 2012 right click menus not available at all

    12-07-2011 01:34 PM in reply to: peter57733

    It's worth a shot.  Just do not customize anything after reinstalling.  Test first and then add any customizations.

    HTH.

     


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    Joshua Benoist, PE
    Senior Support Specialist
    Product Support
    Autodesk, Inc.

    Valued Contributor
    Posts: 72
    Registered: 05-30-2007

    Re: MEP 2012 right click menus not available at all

    12-07-2011 01:39 PM in reply to: Joshua.Benoist

    so send the instructions on how to get it all out of the regestry please. (I have only did this once a few years ago so we will need to know which hkeys to remove) Our IT guy Seth Roberts was suposed to contact you if he has please forward to him as well.

     

    Thanks,

    petere@unityelectric.com

    Product Support
    Posts: 314
    Registered: 08-23-2006

    Re: MEP 2012 right click menus not available at all

    12-07-2011 01:50 PM in reply to: peter57733

    No need to edit the registry.  Our uninstaller since 2007 has done a decent job of removing keys.  Just follow the clean reinstall instructions I sent earlier by email.  You can apply those instructions to any Autodesk product, especially when deleting ALL Autodesk products off your system.  When it says to delete, for example, an AutoCAD MEP folder down a file path like C:\Program Files\Autodesk\AutoCAD MEP 2012, substitute and delete the next Autodesk program folder.  Do one program at a time.  If you delete them all simultaneously then you will not be able to use the uninstaller.  So follow my clean reinstall instructions with one program at a time.  Don't touch the registry keys.



    Joshua Benoist, PE
    Senior Support Specialist
    Product Support
    Autodesk, Inc.