Community
AutoCAD MEP Forum
Welcome to Autodesk’s AutoCAD MEP Forums. Share your knowledge, ask questions, and explore popular AutoCAD MEP topics.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Computer crash during install

1 REPLY 1
Reply
Message 1 of 2
kkenworthy
714 Views, 1 Reply

Computer crash during install

I was installing AutoCad MEP 2013 and during the install muy computer crashed. After restarting my computer, 2013 MEP looked like it had been installed. I was wrong, when I clicked on the short cut nothing. So I went to uninstall it and I would get error messages saying it couldn't find a couple of files and I wasn't able to uninstalled the software. I then went about getting it off my computer by deleting all the folder on my hard drive. After that I tried to install MEP but my computer says it still installed. I need to know how I can get this problem fixed.

1 REPLY 1
Message 2 of 2
dembkod
in reply to: kkenworthy

kkenworthy,

 

Hello. It sounds like some errant registry keys are causing an issue with your installation. I would run the Microsoft Fixit utility to scan the installer database and remove the leftover registry keys.
The MS Fixit tool is located here:
http://support.microsoft.com/mats/Program_Install_and_Uninstall\

 

Thank you for taking part in our community!

 

David Dembkoski

ADSK_logo_S_black_web.png

Product Support Specialist

Autodesk Product Support



David Dembkoski

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Autodesk Design & Make Report

”Boost