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Circ uit Manager problem

4 REPLIES 4
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Message 1 of 5
Anonymous
376 Views, 4 Replies

Circ uit Manager problem

 The drawings that have been completed, but the circuits no longer show in Circuit Manager. The Circuit Manager display shows no circuits at all. However, if I get circuit information from a device, it does show the device being circuited to the panel.

4 REPLIES 4
Message 2 of 5
Joshua.Benoist
in reply to: Anonymous

Hi Tom,

To resolve your issue, we need additional information from you.

 

We need a sample of your file(s).  Please attach the sample, with any linked files, to this forum post.  If they are over 10mb, let us know and we will create an FTP site.

 

We need to reproduce the issue.  It will help to see your workflow,  the behavior, and where to look for this issue.  There is a free video recorder called www.jingproject.com.  Please make us a video of the issue.  Jing allows you to upload the video to a website called www.Screencast.com, for free.  Jing places a link to the video onto your computers clipboard.  Simply paste that link into a reply to this email and we can then watch it from here.

 

Have a great day.

 

Joshua Benoist, PE

 


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Joshua Benoist, PE
Senior Premium Services Specialist
Global Services
Autodesk, Inc.

Message 3 of 5
Anonymous
in reply to: Anonymous

I will need a FTP site in order to send you the files.

Message 4 of 5
Joshua.Benoist
in reply to: Anonymous

An FTP site has been requested.  In a moment, you will receive an email with link.



Joshua Benoist, PE
Senior Premium Services Specialist
Global Services
Autodesk, Inc.

Message 5 of 5
Anonymous
in reply to: Joshua.Benoist

I have never received an ftp site for this

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