AutoCAD MEP 2014 freezes when selecting

[Anonymous]

My autocad is freezing whenever I try to select an item in a drawing. It works without hesitation once in the command, but the initial selection of anything...a line, a block etc causes this 30 sec (or longer) delay. Also I cannot copy and paste from one drawing to another.

Mainly this occurs if there are AEC devices in the drawings. But I need to be able to work in these type of drawings on a daily basis and the hesitation is killing me!

I am running Autocad MEP 2014 on a HP EliteBook 8770w

Windows 7, 64 bit

16GB RAM

Any help would be appreciated,

Judy

[rene.sommer]

Hi Judy,

Here are a few suggestions you can try regarding your selection issue:

1. Check if your graphic card is supported and if the tested driver is installed. You can find the list on the following link: http://www.autodesk.com/autocad-graphicscard
If you cannot find your graphic card in the list, then install the latest drivers from the video card manufacturer.

2. Try if it makes a difference if hardware acceleration is enabled or disabled.

3. If you have an active virus scan application, such as Bitdefender, running on your workstation, disabling or removing the virus scan application may help.

4. Disable the Selection Cylcling by typing SELECTIONCYCLING in the command line and set the value to 0.

5. If present, disable the Digital Persona (or other fingerprint authentication software) service.

6. Check your drawing for errors by typing AUDIT at the command line.

7· Update the mouse driver.

8. Run the program in diagnostic mode. The following link will provide instructions: http://usa.autodesk.com/getdoc/id=TS1054234

Regards,

[Keith.Brown]

I had a similar issue with my Elitebook and it was caused by the fingerprint scanner.  Once i disabled the scanner and its software the problem went away.

[Anonymous]

Thanks for the reply...I've tried that but no luck.

[Anonymous]

Thank you Rene, I have tried everything but running it in diagnostic mode. I will try it. I also ran the DGNPURGE and it seemed to work but once I closed and saved the file it does it again.