crashing again

[Anonymous]

Program crashes when loading
I had this problem before and had to reload the program to fix it. Don't
want to reload it every month
One thing I see before it crashes is that it can't load "AECDCARCH30.ARX"
Any body have any ideas what I can do short of reloading it again
Thanks

[Anonymous]

Hi John -

The AecDCArch30.arx file is design center. It looks like design center is
crashing for some reason on start up. Since the status of the design center
window is based on the current profile you "might" be able to basically
"delete" your profile and start with a fresh one to keep from having to
re-install.

Do you by chance remember what you were doing in design center last time you
opened building systems 3 successfully?

jason martin
Autodesk

"jkemble" wrote in message
news:BEC4F4A4574BBAB3C6529EBB7790C279@in.WebX.maYIadrTaRb...
> Program crashes when loading
> I had this problem before and had to reload the program to fix it. Don't
> want to reload it every month
> One thing I see before it crashes is that it can't load "AECDCARCH30.ARX"
> Any body have any ideas what I can do short of reloading it again
> Thanks
>
>

[Anonymous]

Jason

I believe I was getting schedule tags.
I have 4 profiles (Hvac,Electrical,Plumbing, and the combined one )
I reloaded the program files (add and remove in the control panel) and that
seemed to fix things still using the same profiles
This is the second time this has happened where I have had to reload program
files from the cd
Thanks
John

"jason martin [Autodesk]" wrote in message
news:8E70FD9B23E553180FAD33C58512CBEE@in.WebX.maYIadrTaRb...
> Hi John -
>
> The AecDCArch30.arx file is design center. It looks like design center is
> crashing for some reason on start up. Since the status of the design
center
> window is based on the current profile you "might" be able to basically
> "delete" your profile and start with a fresh one to keep from having to
> re-install.
>
> Do you by chance remember what you were doing in design center last time
you
> opened building systems 3 successfully?
>
> jason martin
> Autodesk
>
> "jkemble" wrote in message
> news:BEC4F4A4574BBAB3C6529EBB7790C279@in.WebX.maYIadrTaRb...
> > Program crashes when loading
> > I had this problem before and had to reload the program to fix it. Don't
> > want to reload it every month
> > One thing I see before it crashes is that it can't load
"AECDCARCH30.ARX"
> > Any body have any ideas what I can do short of reloading it again
> > Thanks
> >
> >
>
>

[Anonymous]

Hi John,

The issue may be that DesignCenter is trying to load on startup. The
attached reg file will delete the DC history key. Cross your fingers, import
the reg file and then launch the product.

Note that the reg file will only work for English ABS3. For other languages
you'll need to browse to the indicated key and delete it.

John, please respond if this works so we can make a tech solution for this.

Thanks,

Rick


"jkemble" wrote in message
news:8EF6BB3C1B19729605293AD146C0672A@in.WebX.maYIadrTaRb...
> Jason
>
> I believe I was getting schedule tags.
> I have 4 profiles (Hvac,Electrical,Plumbing, and the combined one )
> I reloaded the program files (add and remove in the control panel) and
that
> seemed to fix things still using the same profiles
> This is the second time this has happened where I have had to reload
program
> files from the cd
> Thanks
> John
>
> "jason martin [Autodesk]" wrote in message
> news:8E70FD9B23E553180FAD33C58512CBEE@in.WebX.maYIadrTaRb...
> > Hi John -
> >
> > The AecDCArch30.arx file is design center. It looks like design center
is
> > crashing for some reason on start up. Since the status of the design
> center
> > window is based on the current profile you "might" be able to basically
> > "delete" your profile and start with a fresh one to keep from having to
> > re-install.
> >
> > Do you by chance remember what you were doing in design center last time
> you
> > opened building systems 3 successfully?
> >
> > jason martin
> > Autodesk
> >
> > "jkemble" wrote in message
> > news:BEC4F4A4574BBAB3C6529EBB7790C279@in.WebX.maYIadrTaRb...
> > > Program crashes when loading
> > > I had this problem before and had to reload the program to fix it.
Don't
> > > want to reload it every month
> > > One thing I see before it crashes is that it can't load
> "AECDCARCH30.ARX"
> > > Any body have any ideas what I can do short of reloading it again
> > > Thanks
> > >
> > >
> >
> >
>
>

[Anonymous]

What? Attachment? Oh! 🙂


"Rick Foster [Autodesk]" <_Rick.Foster@Autodesk.com> wrote in message
news:CD0D8C036BC2879EA652D49BB02887C8@in.WebX.maYIadrTaRb...
> Hi John,
>
> The issue may be that DesignCenter is trying to load on startup. The
> attached reg file will delete the DC history key. Cross your fingers,
import
> the reg file and then launch the product.
>
> Note that the reg file will only work for English ABS3. For other
languages
> you'll need to browse to the indicated key and delete it.
>
> John, please respond if this works so we can make a tech solution for
this.
>
> Thanks,
>
> Rick
>
>
> "jkemble" wrote in message
> news:8EF6BB3C1B19729605293AD146C0672A@in.WebX.maYIadrTaRb...
> > Jason
> >
> > I believe I was getting schedule tags.
> > I have 4 profiles (Hvac,Electrical,Plumbing, and the combined one )
> > I reloaded the program files (add and remove in the control panel) and
> that
> > seemed to fix things still using the same profiles
> > This is the second time this has happened where I have had to reload
> program
> > files from the cd
> > Thanks
> > John
> >
> > "jason martin [Autodesk]" wrote in message
> > news:8E70FD9B23E553180FAD33C58512CBEE@in.WebX.maYIadrTaRb...
> > > Hi John -
> > >
> > > The AecDCArch30.arx file is design center. It looks like design center
> is
> > > crashing for some reason on start up. Since the status of the design
> > center
> > > window is based on the current profile you "might" be able to
basically
> > > "delete" your profile and start with a fresh one to keep from having
to
> > > re-install.
> > >
> > > Do you by chance remember what you were doing in design center last
time
> > you
> > > opened building systems 3 successfully?
> > >
> > > jason martin
> > > Autodesk
> > >
> > > "jkemble" wrote in message
> > > news:BEC4F4A4574BBAB3C6529EBB7790C279@in.WebX.maYIadrTaRb...
> > > > Program crashes when loading
> > > > I had this problem before and had to reload the program to fix it.
> Don't
> > > > want to reload it every month
> > > > One thing I see before it crashes is that it can't load
> > "AECDCARCH30.ARX"
> > > > Any body have any ideas what I can do short of reloading it again
> > > > Thanks
> > > >
> > > >
> > >
> > >
> >
> >
>
>

[Anonymous]

Rick
I had already fixed it by reloading the program files through the control
panel
but I 'll try this if it happens again and let you know
It has happened twice since I recieved the program a month ago
Thanks
John
"Rick Foster [Autodesk]" <_Rick.Foster@Autodesk.com> wrote in message
news:CD0D8C036BC2879EA652D49BB02887C8@in.WebX.maYIadrTaRb...
> Hi John,
>
> The issue may be that DesignCenter is trying to load on startup. The
> attached reg file will delete the DC history key. Cross your fingers,
import
> the reg file and then launch the product.
>
> Note that the reg file will only work for English ABS3. For other
languages
> you'll need to browse to the indicated key and delete it.
>
> John, please respond if this works so we can make a tech solution for
this.
>
> Thanks,
>
> Rick
>
>
> "jkemble" wrote in message
> news:8EF6BB3C1B19729605293AD146C0672A@in.WebX.maYIadrTaRb...
> > Jason
> >
> > I believe I was getting schedule tags.
> > I have 4 profiles (Hvac,Electrical,Plumbing, and the combined one )
> > I reloaded the program files (add and remove in the control panel) and
> that
> > seemed to fix things still using the same profiles
> > This is the second time this has happened where I have had to reload
> program
> > files from the cd
> > Thanks
> > John
> >
> > "jason martin [Autodesk]" wrote in message
> > news:8E70FD9B23E553180FAD33C58512CBEE@in.WebX.maYIadrTaRb...
> > > Hi John -
> > >
> > > The AecDCArch30.arx file is design center. It looks like design center
> is
> > > crashing for some reason on start up. Since the status of the design
> > center
> > > window is based on the current profile you "might" be able to
basically
> > > "delete" your profile and start with a fresh one to keep from having
to
> > > re-install.
> > >
> > > Do you by chance remember what you were doing in design center last
time
> > you
> > > opened building systems 3 successfully?
> > >
> > > jason martin
> > > Autodesk
> > >
> > > "jkemble" wrote in message
> > > news:BEC4F4A4574BBAB3C6529EBB7790C279@in.WebX.maYIadrTaRb...
> > > > Program crashes when loading
> > > > I had this problem before and had to reload the program to fix it.
> Don't
> > > > want to reload it every month
> > > > One thing I see before it crashes is that it can't load
> > "AECDCARCH30.ARX"
> > > > Any body have any ideas what I can do short of reloading it again
> > > > Thanks
> > > >
> > > >
> > >
> > >
> >
> >
>
>

[Anonymous]

Rick
import where and how?
"Rick Foster [Autodesk]" <_Rick.Foster@Autodesk.com> wrote in message
news:CD0D8C036BC2879EA652D49BB02887C8@in.WebX.maYIadrTaRb...
> Hi John,
>
> The issue may be that DesignCenter is trying to load on startup. The
> attached reg file will delete the DC history key. Cross your fingers,
import
> the reg file and then launch the product.
>
> Note that the reg file will only work for English ABS3. For other
languages
> you'll need to browse to the indicated key and delete it.
>
> John, please respond if this works so we can make a tech solution for
this.
>
> Thanks,
>
> Rick
>
>
> "jkemble" wrote in message
> news:8EF6BB3C1B19729605293AD146C0672A@in.WebX.maYIadrTaRb...
> > Jason
> >
> > I believe I was getting schedule tags.
> > I have 4 profiles (Hvac,Electrical,Plumbing, and the combined one )
> > I reloaded the program files (add and remove in the control panel) and
> that
> > seemed to fix things still using the same profiles
> > This is the second time this has happened where I have had to reload
> program
> > files from the cd
> > Thanks
> > John
> >
> > "jason martin [Autodesk]" wrote in message
> > news:8E70FD9B23E553180FAD33C58512CBEE@in.WebX.maYIadrTaRb...
> > > Hi John -
> > >
> > > The AecDCArch30.arx file is design center. It looks like design center
> is
> > > crashing for some reason on start up. Since the status of the design
> > center
> > > window is based on the current profile you "might" be able to
basically
> > > "delete" your profile and start with a fresh one to keep from having
to
> > > re-install.
> > >
> > > Do you by chance remember what you were doing in design center last
time
> > you
> > > opened building systems 3 successfully?
> > >
> > > jason martin
> > > Autodesk
> > >
> > > "jkemble" wrote in message
> > > news:BEC4F4A4574BBAB3C6529EBB7790C279@in.WebX.maYIadrTaRb...
> > > > Program crashes when loading
> > > > I had this problem before and had to reload the program to fix it.
> Don't
> > > > want to reload it every month
> > > > One thing I see before it crashes is that it can't load
> > "AECDCARCH30.ARX"
> > > > Any body have any ideas what I can do short of reloading it again
> > > > Thanks
> > > >
> > > >
> > >
> > >
> >
> >
>
>

[Anonymous]

Hi John -

You should be able to just open up the zip file that Rick attached then
double click the reg file inside of it. You should get a prompt about
something being added to the registry, just click OK on it and let us know.

jason martin
Autodesk

"jkemble" wrote in message
news:B0B330815695CCD80589F37A8257BEBB@in.WebX.maYIadrTaRb...
> Rick
> import where and how?

[Anonymous]

thanks Jason
I'm all set right now but if it happens again I'll let you know how the fix
works

"jason martin [Autodesk]" wrote in message
news:34D1F22077A1E3EA1DE97D3D67F3D0B3@in.WebX.maYIadrTaRb...
> Hi John -
>
> You should be able to just open up the zip file that Rick attached then
> double click the reg file inside of it. You should get a prompt about
> something being added to the registry, just click OK on it and let us
know.
>
> jason martin
> Autodesk
>
> "jkemble" wrote in message
> news:B0B330815695CCD80589F37A8257BEBB@in.WebX.maYIadrTaRb...
> > Rick
> > import where and how?
>
>