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This page has been translated for your convenience with an automatic translation service. This is not an official translation and may contain errors and inaccurate translations. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service.Translate
Interim MAX and DRF file corruption fix available for direct download
Interim MAX and DRF file corruption fix available for direct download
color=#0000ff>PROBLEM Autodesk® has confirmed that the
installation of Microsoft® Hotfix 823980 or Microsoft® Windows® 2000 Service
Pack 4, can lead to the corruption of MAX and DRF files. Consequently you
are not able to open MAX or DRF files that were saved after you installed either
of these Microsoft® Windows® Updates.
The following Autodesk products are affected by this issue: Autodesk®
Architectural Desktop 2004 Autodesk® Building Systems 2004 Autodesk® VIZ
4 3D Studio VIZ® R3i 3D Studio VIZ® R3
The following operating system configurations will experience MAX and DRF
file corruption: Microsoft® Windows® 2000 Service Pack 4 Microsoft®
Windows® 2000 Service Pack 3 or lower, with Microsoft Hotfix
823980 Microsoft® Windows® XP Professional with Microsoft Hotfix 823980
Microsoft® Windows® XP Home Edition with Microsoft Hotfix
823980
class=756105519-25082003>SOLUTION
color=#000000>If you have installed either of these Microsoft® Windows® Updates
and are experiencing MAX and DRF file corruption, Microsoft is now providing
temporary direct access to the beta Hotfix, which affected users can download
from the links provided below. Please note that these links will expire
when Microsoft posts the fully tested public version of Q824136
Hotfix.
To apply the Hotfix: 1. Download the appropriate
version of the Hotfix for your operating system and language. 2. Double-click
the downloaded file. The action will uncompress the contents of the Hotfix
and the installation will automatically begin. 3. Once the installation
process is complete, you may be prompted to restart your system.
Warnings: Microsoft® Windows® 2000
users must install Microsoft Windows 2000 Service Pack 3 or 4 prior to the
installation of this beta Hotfix. Autodesk recommends updating all
Microsoft® Windows® 2000 systems to Service Pack 4.
This Hotfix is not publicly available through the
Microsoft website as it has not gone through full Microsoft regression
testing. If you would like confirmation that this fix is designed to
address your specific problem, or if you would like to confirm whether there
are any special compatibility or installation issues associated with this fix,
you are encouraged to contact a Microsoft Support Professional in Product
Support Services (in the U.S. call 800-936-4900).
Once installed, the user's computer may still appear to
be vulnerable to the Blaster worm to some virus checking software, even though
it isn't. This situation will be resolved when the official patch is
release in the next month.
![Autodesk Design & Make Report](https://forums.autodesk.com/t5/image/serverpage/image-id/1350519iCB55845EBFC43016/image-size/large?v=v2&px=999" "Autodesk Design & Make Report")
