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By looking into this forum on this issue, it has not been resolved. Apparently, this is an issue that has affected many users thus far. Can anyone [at AutoDesk] answer this question or at least look into resolving this problem.
![Autodesk Design & Make Report](https://forums.autodesk.com/t5/image/serverpage/image-id/1350519iCB55845EBFC43016/image-size/large?v=v2&px=999" "Autodesk Design & Make Report")