LDDT 2007/CIVIL 3D COMPANION crashes..

[40032831983]

Running SP2A/XP-SP2. The program just closes, no warning, gone. It never does it on any particular command or function, and it does it all drawings.. Is this a hardware problem??

[Anonymous]

Have you tried to repair the installation?

Do you have other versions of Autodesk software installed? If so, did you
follow the Side by Side Installation instructions contained in the Readme
files?

--
John Mayo
Project Engineer
Conklin Associates
Ramsey, NJ

Civil 3D 2007, LDT 2007, Raster Design 2007
P-IV at 3.5 GHz
2 GB Ram
Nvidea Quadro FX w/ 128 MB Ram
wrote in message news:5501579@discussion.autodesk.com...
Running SP2A/XP-SP2. The program just closes, no warning, gone. It never
does it on any particular command or function, and it does it all drawings..
Is this a hardware problem??

[Anonymous]

rmkeen said the following On 2/27/2007 10:00 AM:
> Running SP2A/XP-SP2. The program just closes,
> Is this a hardware problem??

Possibly. What display adapter are you running and does it have the
latest drivers?
Does it tend to crash during zoom, pan, orbit, etc.?



--
R.K. McSwain
http://rkmcswain.blogspot.com

[Anonymous]

And once you look into these other aspects rmkeen, just keep this Knowledge
Base Tech Support article in my tinyurl in the back of your mind as a
possible "out" also:
http://tinyurl.com/fwjse

HTH

--
Don Reichle
"The only thing worse than training your staff, and having them leave is -
not training your staff, and having them stay." 😮
A reminder taken from Graphics Solution Providers' Calendar page
--------------------------------------------------------------------
!! Please discuss whatever we tell you with your SysMgr !!
!! They appreciate staying in the loop 🙂 !!

C3D/LDT/CD-2K7 SP2A
AMD Athlon64 2.2GHz 2GB RAM
XPPro 32bit SP2
WD Raptor 10K-rpm 37GB HD
Nvidia GeForce FX 5200 128MB

"The only Constant is Change".


"R.K. McSwain" wrote in message
news:5501794@discussion.autodesk.com...
rmkeen said the following On 2/27/2007 10:00 AM:
> Running SP2A/XP-SP2. The program just closes,
> Is this a hardware problem??

Possibly. What display adapter are you running and does it have the
latest drivers?
Does it tend to crash during zoom, pan, orbit, etc.?



--
R.K. McSwain
http://rkmcswain.blogspot.com

[40032831983]

Thanks for the replies...

Video card is a Quadro FX-1500, driver is current.

The machine was clean, OS only when Civil 3D 2007 and associated companion programs were installed. All service packs were installed at that time. Raster 2007 was installed a couple of days later. A month or so later we installed LDDT 2005, due to some client compatibility issues.

There seems to be no pattern or specific commands associated with the crashes. They occur randomly, as many as 4 times daily, but only in Land. If we run the Map 3D extension, there are no problems.

[Anonymous]

Raster Design may be the culprit. If you installed it or updated it last,
LDT would need to be updated again. This is from the RD 07 SP1 Readme file.

Installation Information for Side-By-Side Installs
If you have additional AutoCAD-based products installed on your computer,
you may need to apply additional service packs to ensure all the products
continue to work properly after you install the Autodesk Raster Design 2007
Service Pack 1.

These include the following service packs:

a.. AutoCAD 2007 SP1
b.. Autodesk Architectural Desktop 2007 SP1
c.. Autodesk Map 3D 2007 SP3
d.. Autodesk Land Desktop 2007 SP2
e.. Autodesk Civil 3D 2007 SP3
For example, if you have Autodesk Map 3D 2007 installed on the same computer
as Autodesk Raster Design 2007, you must install both Autodesk Map 3D 2007
SP3 and Autodesk Raster Design 2007 SP1 to ensure that both products
continue to work properly.


--
John Mayo
Project Engineer
Conklin Associates
Ramsey, NJ

Civil 3D 2007, LDT 2007, Raster Design 2007
P-IV at 3.5 GHz
2 GB Ram
Nvidea Quadro FX w/ 128 MB Ram
wrote in message news:5502795@discussion.autodesk.com...
Thanks for the replies...

Video card is a Quadro FX-1500, driver is current.

The machine was clean, OS only when Civil 3D 2007 and associated companion
programs were installed. All service packs were installed at that time.
Raster 2007 was installed a couple of days later. A month or so later we
installed LDDT 2005, due to some client compatibility issues.

There seems to be no pattern or specific commands associated with the
crashes. They occur randomly, as many as 4 times daily, but only in Land. If
we run the Map 3D extension, there are no problems.

[Anonymous]

I notice that there seems to be no "order of installation" mentioned in that
ReadMe John.

Any further help from your reputable reseller, on this issue I mentioned?

--
Don Reichle
"The only thing worse than training your staff, and having them leave is -
not training your staff, and having them stay." 😮
A reminder taken from Graphics Solution Providers' Calendar page
--------------------------------------------------------------------
!! Please discuss whatever we tell you with your SysMgr !!
!! They appreciate staying in the loop 🙂 !!

C3D/LDT/CD-2K7 SP2A
AMD Athlon64 2.2GHz 2GB RAM
XPPro 32bit SP2
WD Raptor 10K-rpm 37GB HD
Nvidia GeForce FX 5200 128MB

"The only Constant is Change".


"John Mayo" wrote in message
news:5502944@discussion.autodesk.com...
Raster Design may be the culprit. If you installed it or updated it last,
LDT would need to be updated again. This is from the RD 07 SP1 Readme file.

Installation Information for Side-By-Side Installs
If you have additional AutoCAD-based products installed on your computer,
you may need to apply additional service packs to ensure all the products
continue to work properly after you install the Autodesk Raster Design 2007
Service Pack 1.

These include the following service packs:

a.. AutoCAD 2007 SP1
b.. Autodesk Architectural Desktop 2007 SP1
c.. Autodesk Map 3D 2007 SP3
d.. Autodesk Land Desktop 2007 SP2
e.. Autodesk Civil 3D 2007 SP3
For example, if you have Autodesk Map 3D 2007 installed on the same computer
as Autodesk Raster Design 2007, you must install both Autodesk Map 3D 2007
SP3 and Autodesk Raster Design 2007 SP1 to ensure that both products
continue to work properly.


--
John Mayo
Project Engineer
Conklin Associates
Ramsey, NJ

Civil 3D 2007, LDT 2007, Raster Design 2007
P-IV at 3.5 GHz
2 GB Ram
Nvidea Quadro FX w/ 128 MB Ram
wrote in message news:5502795@discussion.autodesk.com...
Thanks for the replies...

Video card is a Quadro FX-1500, driver is current.

The machine was clean, OS only when Civil 3D 2007 and associated companion
programs were installed. All service packs were installed at that time.
Raster 2007 was installed a couple of days later. A month or so later we
installed LDDT 2005, due to some client compatibility issues.

There seems to be no pattern or specific commands associated with the
crashes. They occur randomly, as many as 4 times daily, but only in Land. If
we run the Map 3D extension, there are no problems.

[Anonymous]

I know. I don't think it matters if it's not mentioned.

--
John Mayo
Project Engineer
Conklin Associates
Ramsey, NJ

Civil 3D 2007, LDT 2007, Raster Design 2007
P-IV at 3.5 GHz
2 GB Ram
Nvidea Quadro FX w/ 128 MB Ram
"Don Reichle" wrote in message
news:5503249@discussion.autodesk.com...
I notice that there seems to be no "order of installation" mentioned in that
ReadMe John.

Any further help from your reputable reseller, on this issue I mentioned?

--
Don Reichle
"The only thing worse than training your staff, and having them leave is -
not training your staff, and having them stay." 😮
A reminder taken from Graphics Solution Providers' Calendar page
--------------------------------------------------------------------
!! Please discuss whatever we tell you with your SysMgr !!
!! They appreciate staying in the loop 🙂 !!

C3D/LDT/CD-2K7 SP2A
AMD Athlon64 2.2GHz 2GB RAM
XPPro 32bit SP2
WD Raptor 10K-rpm 37GB HD
Nvidia GeForce FX 5200 128MB

"The only Constant is Change".


"John Mayo" wrote in message
news:5502944@discussion.autodesk.com...
Raster Design may be the culprit. If you installed it or updated it last,
LDT would need to be updated again. This is from the RD 07 SP1 Readme file.

Installation Information for Side-By-Side Installs
If you have additional AutoCAD-based products installed on your computer,
you may need to apply additional service packs to ensure all the products
continue to work properly after you install the Autodesk Raster Design 2007
Service Pack 1.

These include the following service packs:

a.. AutoCAD 2007 SP1
b.. Autodesk Architectural Desktop 2007 SP1
c.. Autodesk Map 3D 2007 SP3
d.. Autodesk Land Desktop 2007 SP2
e.. Autodesk Civil 3D 2007 SP3
For example, if you have Autodesk Map 3D 2007 installed on the same computer
as Autodesk Raster Design 2007, you must install both Autodesk Map 3D 2007
SP3 and Autodesk Raster Design 2007 SP1 to ensure that both products
continue to work properly.


--
John Mayo
Project Engineer
Conklin Associates
Ramsey, NJ

Civil 3D 2007, LDT 2007, Raster Design 2007
P-IV at 3.5 GHz
2 GB Ram
Nvidea Quadro FX w/ 128 MB Ram
wrote in message news:5502795@discussion.autodesk.com...
Thanks for the replies...

Video card is a Quadro FX-1500, driver is current.

The machine was clean, OS only when Civil 3D 2007 and associated companion
programs were installed. All service packs were installed at that time.
Raster 2007 was installed a couple of days later. A month or so later we
installed LDDT 2005, due to some client compatibility issues.

There seems to be no pattern or specific commands associated with the
crashes. They occur randomly, as many as 4 times daily, but only in Land. If
we run the Map 3D extension, there are no problems.