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    AutoCAD LT

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    New Member
    Posts: 1
    Registered: ‎12-19-2012

    License Transfer Utility Error 36

    369 Views, 3 Replies
    12-19-2012 08:52 AM

    AutoCAD LT 2011 - Trying to transfer license to another PC. When running the license trasnfer utility the following error pops up:

     

    Export Request Failed

    The maximum number of exports for this serial number has been reached, You may not export more licenses than you have purchased.

     

    Click the "Try Again" link to resubmit the request.

     

    Try Again

    Error Reference: 36

     

    I don't think this license was ever transferred previously.  If so, I thought you could transfer an unlimited amount of times using utility.

    Some info:

    License name: AutoCAD LT 2011

    License Type: Standalone - Locked

    License expiration: None

    License behavior: Permananet

    License usage type: Commerical

    License ID: ACDLT_F_S

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    *Expert Elite*
    Charles_Shade
    Posts: 6,923
    Registered: ‎04-10-2005

    Re: License Transfer Utility Error 36

    12-19-2012 09:28 AM in reply to: AngKala

    But only if you transfer back again.

    The idea is to allow you to use one License on multiple computers.

    You may install the program at work, home, laptop and move the License to each of these one at a time so only one is ever being used with one License.

    Regards, Charles Shade             Win8 FAQ
    CSHADEDESIGN|AUTOCAD LT|LT-KB|DYNAMIC BLOCKS
    Please mark Accept as Solution if your question is answered. Kudos gladly accepted.
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    *Expert Elite*
    pendean
    Posts: 14,896
    Registered: ‎11-06-2003

    Re: License Transfer Utility Error 36

    12-19-2012 09:32 AM in reply to: AngKala
    Don't you have to "put it back" before borrowing a second time? Either way, someone already used that utility on your PC.

    Dean Saadallah LT BLOG | RSS Feed | LT Tips | PINS
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    Community Manager
    philip.s
    Posts: 1,425
    Registered: ‎09-27-2011

    Re: License Transfer Utility Error 36

    12-19-2012 10:03 AM in reply to: pendean

    Confirming what Charles and Dean stated above.

     

    In this case, there was an open export as it was never imported back onto another machine, prevent an additional export as the open export count can't = seat count which in this case = 1.



    Philip Schmelzer
    AutodeskHelp | Community Manager
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