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    AutoCAD LT

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    Active Member
    Posts: 8
    Registered: ‎05-27-2012

    AUTOCAD LT 2011_ License Export Failed...

    314 Views, 4 Replies
    05-27-2012 10:16 PM

    Hi Autodesk,

     

    I'm trying to transfer a license from one computer to another computer. When I try to "Sign in" I got an error message that tell me " Export Request Failed"..  Please see attached photo. 

     

    This is a serious problem we are into. Why we are not able to export the licenses on to Autodesk server. What if we need to reformat the computer or we need to reinstall the software or transfer the license to other computer how can we deactivate or transfer the license if always failed. I tried many times since last week up to now im still getting same problem.  Do we need to buy again for an expesive software that not fair for all the end users.

     

    Kindly resolve this problem.

     

     

     

     

     

     

    Please use plain text.
    *Expert Elite*
    TravisNave
    Posts: 7,977
    Registered: ‎01-14-2005

    Re: AUTOCAD LT 2011_ License Export Failed...

    05-31-2012 09:22 AM in reply to: jm.mari

    The License Transfer Utility works less than 0% of the time.  If you need a new activation code for reinstallation based on your hypothetical description above, simply call the Autodesk Activations and they will provide you with a new activation code.

    Travis Nave
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    New Member
    Posts: 1
    Registered: ‎08-29-2012

    Re: AUTOCAD LT 2011_ License Export Failed...

    08-29-2012 08:56 AM in reply to: jm.mari

    If I were to search the net for the number to Autodesk Activations, as I am it appears to be one tha Google has not indexed yet. Can you please provide the number for support?

     

    Thank you Guru!

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    *Expert Elite*
    Charles_Shade
    Posts: 6,985
    Registered: ‎04-10-2005

    Re: AUTOCAD LT 2011_ License Export Failed...

    08-29-2012 09:05 AM in reply to: atj4systems

    Have you registered your software?

     

    http://usa.autodesk.com/support-offerings/up-and-ready/

     

    You may have better luck posting your query here:

    Installation and Licensing Forum:
    http://forums.autodesk.com/t5/Installation-Licensing/bd-p/24

    Regards, Charles Shade             Win8 FAQ
    CSHADEDESIGN|AUTOCAD LT|LT-KB|DYNAMIC BLOCKS
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    *Expert Elite*
    TravisNave
    Posts: 7,977
    Registered: ‎01-14-2005

    Re: AUTOCAD LT 2011_ License Export Failed...

    08-29-2012 09:14 AM in reply to: atj4systems

    Please note that the following numbers are not for product support but for activation only. 

     

    Autodesk Product Registration and Authorization:

    http://en.autodesk.ca/adsk/servlet/index?siteID=9719649&id=9830778

    1-800-551-1490 > Option 1 (English) 
     
    Asia / Pacific: 65.6735.5688
    Europe / Middle East / Asia: 41.32.723.9595

     

     

    Travis Nave
    My Expert Contributions to the Discussion Groups:   Send TravisNave a Private Message

    FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files | Disk Space
    Please give Kudos or Accept as Solution  If my post was helpful, please give Kudos and/or mark the Accept as Solution button(s) below. Thank you!
    Please use plain text.