Link works fine, your browse added characters perhaps?
http://support.autodesk.com and look up TS45252 is another method to get it.
Here is the text:
Removing all Autodesk® software products from system to ensure a clean
installation
Published date: 2007-Oct-18
ID: TS45252
Applies to:
AutoCAD® 2008
AutoCAD® 2007
AutoCAD® 2006
AutoCAD® 2005
AutoCAD® 2004
AutoCAD LT® 2008
AutoCAD LT® 2007
AutoCAD LT® 2006
AutoCAD LT® 2005
AutoCAD LT® 2004
Issue
You may experience installation problems with Autodesk® software products
after failed installs or uninstalls of other Autodesk products. In these
cases, it is strongly recommended that you completely remove all Autodesk
products from the system and then attempt to reinstall them on the cleaned
system.
Solution
This solution explains how to uninstall your Autodesk® software products and
remove any remnants of these products from the system. The end result is a
clean system on which you can install your new Autodesk product.
Important!
a.. Back up any existing customized Autodesk files before you implement
the following procedures.
b.. Different versions of Windows may label options differently. The
following procedures include the descriptions for the Windows 2000, Windows
XP, and Windows VistaT operating systems. Follow the correct instructions
for your operating system.
Uninstall all Autodesk products:
1.. Open the Control Panel (from the Start menu in Windows).
2.. In Control Panel, open Add/Remove Programs (Windows 2000/XP) or
Programs and Features (Windows Vista).
3.. Select the Autodesk product to be uninstalled and click Change/Remove
(Windows 2000), Remove (Windows XP), or Uninstall (Windows Vista).
4.. At this point another dialog box may be displayed. Select the
appropriate option depending on the Autodesk product version:
a.. AutoCAD® 2008 and newer versions: Click Uninstall when the
Installation Wizard - Maintenance Mode dialog box is displayed.
b.. AutoCAD 2007 and older versions: Click Yes to start the uninstall.
c.. Note: If you are prompted to remove shared files, click Yes to All,
and then click Yes when prompted for confirmation to proceed.
5.. After the uninstall procedure has completed, click OK.
6.. Select the next Autodesk product to be uninstalled and repeat steps
3 - 6.
7.. Repeat the above process until all Autodesk products have been
uninstalled from the system.
Note: The uninstall procedure for some Autodesk products may require you
to restart the computer when the uninstall has completed. If this is the
case, restart the computer as instructed and then return to the Add/Remove
Programs or Programs and Features dialog box to continue removing any
remaining Autodesk products.
8.. After the last Autodesk product has been uninstalled, restart the
computer.
Remove any remaining Autodesk files:
1.. In Windows Explorer, delete the installation folder for each Autodesk
product that was uninstalled in the previous procedure (for example,
C:\Program Files\AutoCAD 2008).
2.. Delete the C:\Program Files\Common Files\Autodesk Shared\ folder.
Note: If your operating system is configured to store the Program Files
folder on a drive other than C, the path will be on that drive.
3.. Delete the following user profile folders:
Windows 2000/XP
a.. C:\Documents and Settings\%username%\ Application Data\Autodesk
b.. C:\Documents and Settings\%username%\Local Settings\Application
Data\Autodesk
c.. C:\Documents and Settings\All Users\Application Data\Autodesk
Windows Vista
a.. C:\Users\%username%\AppData\Roaming\Autodesk
b.. C:\Users\%username%\AppData\Local\Autodesk
c.. C:\ProgramData\Autodesk
Remove any remaining entries for Autodesk products from the Windows
registry:
Warning! Problems caused by improperly editing the Windows registry could
render your computer operating system unusable. Microsoft provides a wealth
of critical information that you need to know about the registry in the
Microsoft Knowledge Base at http://support.microsoft.com/support.
Use the Microsoft® Registry Editor only at your own risk and only after
backing up the registry as well as the system.dat and user.dat files as
outlined for your operating system in the Microsoft Knowledge Base and in
the related solution, TS66513. Additional information about the registry is
also contained in the Help topics in the Microsoft Registry Editor.
1.. Log on to the workstation as a member of the local Administrators
group.
2.. Click Start menu (Windows) > Run.
3.. In the Run dialog box, enter regedit in the Open box and click OK.
4.. In the Registry Editor, locate the following subkeys and delete them:
a.. HKEY_CURRENT_USER\Software\Autodesk
b.. HKEY_LOCAL_MACHINE\Software\Autodesk
5.. Close the Registry Editor.
6.. Restart the computer.
Each of the previous Autodesk product installations has now been removed
from the system
Before reinstalling any Autodesk programs
1.. In Windows Explorer, delete the contents of your Windows Temp folder.
You can locate the Temp folder by entering %TEMP% in the Address bar of
Windows Explorer.
2.. Use the End Task feature to end any anti-virus programs.
Note: Disabling anti-virus programs from the system tray may not be
sufficient. Virus checking programs may block certain activities that are
seen as suspicious (for example, accessing the registry,
adding/removing/updating DLL files, and so on), even though these activities
are common when installing or removing programs.
Several anti-virus programs can be disabled by right-clicking the taskbar
icon and selecting Disable from the shortcut menu. For more information
about disabling your anti-virus software, refer to the vendor of that
software.
Important! It is important that you not only disable the anti-virus
software but also use the End Task feature to end the anti-virus software.
To verify that an anti-virus program is not still running in the
background as a TSR (Terminate and Stay Resident Program):
Windows 2000 and Windows XP
1.. Press CTRL+ALT+DELETE.
2.. Click Task Manager.
3.. On the Processes tab of the Task Manager, select the process for the
anti-virus program and then click End Process.
You are now ready to install your new Autodesk products on the clean system.
--
Dean Saadallah
http://LTisACAD.blogspot.com
--
![Autodesk Design & Make Report](https://forums.autodesk.com/t5/image/serverpage/image-id/1350519iCB55845EBFC43016/image-size/large?v=v2&px=999" "Autodesk Design & Make Report")
