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AngKala
Posts: 1
Registered: ‎12-19-2012
Message 1 of 4 (1,281 Views)

License Transfer Utility Error 36

1281 Views, 3 Replies
12-19-2012 08:52 AM

AutoCAD LT 2011 - Trying to transfer license to another PC. When running the license trasnfer utility the following error pops up:

 

Export Request Failed

The maximum number of exports for this serial number has been reached, You may not export more licenses than you have purchased.

 

Click the "Try Again" link to resubmit the request.

 

Try Again

Error Reference: 36

 

I don't think this license was ever transferred previously.  If so, I thought you could transfer an unlimited amount of times using utility.

Some info:

License name: AutoCAD LT 2011

License Type: Standalone - Locked

License expiration: None

License behavior: Permananet

License usage type: Commerical

License ID: ACDLT_F_S

*Expert Elite*
Charles_Shade
Posts: 8,196
Registered: ‎04-10-2005
Message 2 of 4 (1,277 Views)

Re: License Transfer Utility Error 36

12-19-2012 09:28 AM in reply to: AngKala

But only if you transfer back again.

The idea is to allow you to use one License on multiple computers.

You may install the program at work, home, laptop and move the License to each of these one at a time so only one is ever being used with one License.

Regards, Charles Shade            Win8 FAQ
CSHADEDESIGN|AUTOCAD LT|LT-KB|DYNAMIC BLOCKS

 
Please mark Accept as Solution if your question is answered. Kudos gladly accepted.
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pendean
Posts: 21,638
Registered: ‎11-06-2003
Message 3 of 4 (1,272 Views)

Re: License Transfer Utility Error 36

12-19-2012 09:32 AM in reply to: AngKala
Don't you have to "put it back" before borrowing a second time? Either way, someone already used that utility on your PC.
Dean Saadallah Blog | Facebook | Google+ | Twitter | PINS
Community Manager
philip.s
Posts: 2,372
Registered: ‎09-27-2011
Message 4 of 4 (1,266 Views)

Re: License Transfer Utility Error 36

12-19-2012 10:03 AM in reply to: pendean

Confirming what Charles and Dean stated above.

 

In this case, there was an open export as it was never imported back onto another machine, prevent an additional export as the open export count can't = seat count which in this case = 1.



Philip Schmelzer

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