Fresh install of Windows Vista on an Intel Core 2 Duo system with an Intel motherboard. No hardware issues whatsoever and an absolutely stable computer. No "extra" Intel apps are installed, and the only two programs on this computer are Microsoft Office 2003 and Autocad 2008.
I've gone through all the other suggested GEDIT 3 error fix suggestions and none of them seem to apply to me - we don't have Symantec Antivirus installed, nor the other apps that are suggested to cause this problem. There are definitely not trojans or virus' causing this problem.
To paraphrase: stock Vista install with just Office 2003 and Autocad 2003, crashing out while running various commands with "Fatal Error. Internal Error - GEDIT 3".
Spoke with Autodesk tech support and he suggested that it could possibly be related to video drivers, so I'll attempt to pop in another PCI-E video card... but that won't be possible for a few more days. If anyone has any further advice that's easier to test, I'd appreciate it.
Unfortunately the problem isn't immediately reproducable and there's a random element to it, so I can't confirm if it's immediately solved.
video card problems with gedit3 usually show up when you invoke a zoom
or pan function while in autocad. if you get it any other time, it's
not video card related. changing hardware won't fix it, unloading
drivers and relying on Windows only drivers as a test can confirm this
A virus and a 3rd party software (I doubt only two apps are installed)
are other causes for that error. Explore those options too.
Add-on products for LT
Contact me off line and I'll give you something
to test what is going on with Gedit 3.
wrote in message news:firstname.lastname@example.org...
Spoke with Autodesk tech support and he suggested that it could possibly be
related to video drivers, so I'll attempt to pop in another PCI-E video
card... but that won't be possible for a few more days. If anyone has any
further advice that's easier to test, I'd appreciate it.
Unfortunately the problem isn't immediately reproducable and there's a
random element to it, so I can't confirm if it's immediately solved.
Not feeling delicate, but consider that when people come here for help, they're already at a high level of frustration and experiencing condescension, trolling or childish jibes isn't expected on a professional site. But then I noticed that this discussion group has a newsgroup access, so that might explain it.
All of the links you'd provided, as I stated above, I'd gone through thoroughly (not just skimmed) and none of them apply to me... of course, some of the detail I provided above makes some of those links redundant.
I'm not sure what aspect of your first post you feel I skipped. Before this turns into a flame-war, I'm going to attempt two proactive suggestions I've received from Autodesk support and a user from these discussion groups.
You did not reply to the other suggestions, you simply
picked on one. A simple "tried that" would have been
sufficient. You also ignored the Zoom and Pan inquiry or the
driver change or drop/abandonment, so I take it that's not
when it happens, or you have no idea how to address those
suggestions? That's all, easy and simple, answer fully,
everyone claims they did everything, I don't know you well
enough to believe you.
Gary suggested additional help, did you try with him?
There was no jibe or anything else, your frustration level
is with autodesk, that's where you direct it, not here, not
at me, you would not talk like this to my face, so don't do
Contact them again take it up a level or two of support
be aggressive with them, be a customer demand service,
contact your credit card agency and get them to bounce in
too or Get a refund of your purchase, or reformat your PC
and truly only install Windows and LT (no drivers for
anything), then Office then drivers and figure it out if
need be, or share your PC brand/make/model.
So many things you could be doing while you wait here for
others to dive in... .
Add-on products for LT
Yea, I can totally see where you're coming from... I was frustrated. I'm not frustrated anymore
Regarding Zoom and Pan, it's happening while using other commands as well, but is more typical when zooming than anywhere else. But I still have yet to find a way to reproduce it on request. That's why it's taking so long to diagnose what's causing it - I went 2 hours today without seeing it, thinking it was solved, then it happened again.
I also reformatted, for kicks (still getting error). Also, we've installed Autocad 2008 on another system of identical configuration and are also receiving the error there.
Regarding driver change, one of the first things I did while talking to Autodesk tech support (prior to posting here) was disable the three Intel video driver apps that run at startup.
Since receiving the error message this morning I disabled further aspects of Vista and have not seen it since, but due to day to day demands of my work I didn't have as much time to use Autocad as I'd have liked.
I have emailed Gary directly and am waiting on his response.
The next step will be, if the problem can't be nailed down or isolated will be to run it in safe mode and see if it still occurs (although I suspect that it won't).