AUTOCAD LT 2011_ License Export Failed...

[randy.gahol]

Hi Autodesk,

I'm trying to transfer a license from one computer to another computer. When I try to "Sign in" I got an error message that tell me " Export Request Failed"..  Please see attached photo. 

This is a serious problem we are into. Why we are not able to export the licenses on to Autodesk server. What if we need to reformat the computer or we need to reinstall the software or transfer the license to other computer how can we deactivate or transfer the license if always failed. I tried many times since last week up to now im still getting same problem.  Do we need to buy again for an expesive software that not fair for all the end users.

Kindly resolve this problem.

[TravisNave]

The License Transfer Utility works less than 0% of the time.  If you need a new activation code for reinstallation based on your hypothetical description above, simply call the Autodesk Activations and they will provide you with a new activation code.

[atj4systems]

If I were to search the net for the number to Autodesk Activations, as I am it appears to be one tha Google has not indexed yet. Can you please provide the number for support?

Thank you Guru!

[Charles_Shade]

Have you registered your software?

http://usa.autodesk.com/support-offerings/up-and-ready/

You may have better luck posting your query here:

Installation and Licensing Forum:
http://forums.autodesk.com/t5/Installation-Licensing/bd-p/24

[TravisNave]

Please note that the following numbers are not for product support but for activation only. 

Autodesk Product Registration and Authorization:

http://en.autodesk.ca/adsk/servlet/index?siteID=9719649&id=9830778

1-800-551-1490 > Option 1 (English) 
 
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