AutoCAD LT General Discussion

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Member
je005me
Posts: 5
Registered: ‎01-08-2013
Message 1 of 15 (218 Views)

Lost AutoCAD 2011 LT CD

218 Views, 14 Replies
01-08-2013 12:04 PM

I don't have my serial number but did register the software when I purchased it. Is there a way to get a replacement CD?

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Charles_Shade
Posts: 8,196
Registered: ‎04-10-2005
Message 2 of 15 (215 Views)

Re: Lost AutoCAD 2011 LT CD

01-08-2013 12:13 PM in reply to: je005me

Autodesk Media Request:
http://autodeskdocandmedia.com/

Regards, Charles Shade            Win8 FAQ
CSHADEDESIGN|AUTOCAD LT|LT-KB|DYNAMIC BLOCKS

 
Please mark Accept as Solution if your question is answered. Kudos gladly accepted.
Member
je005me
Posts: 5
Registered: ‎01-08-2013
Message 3 of 15 (212 Views)

Re: Lost AutoCAD 2011 LT CD

01-08-2013 12:21 PM in reply to: je005me

I appreciate the quick reply. However "Step 5 Product serial number" which I do not have. So what are my other options?

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DarrenP
Posts: 7,197
Registered: ‎09-13-2007
Message 4 of 15 (210 Views)

Re: Lost AutoCAD 2011 LT CD

01-08-2013 12:26 PM in reply to: je005me

there really aren't any

you can try contacting your local reseller and see if they have a copy of lt 2011 laying around their office

don't really know how your going to use it if you don't have a serial number

Member
je005me
Posts: 5
Registered: ‎01-08-2013
Message 5 of 15 (199 Views)

Re: Lost AutoCAD 2011 LT CD

01-08-2013 12:55 PM in reply to: DarrenP

I was hoping AUTODESK would have my serial number listed on my account and that I would be able to get it since I have my Contact ID.

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pendean
Posts: 21,823
Registered: ‎11-06-2003
Message 6 of 15 (198 Views)

Re: Lost AutoCAD 2011 LT CD

01-08-2013 12:56 PM in reply to: je005me
First, find an Autodesk reseller servicing your region, contact them to help find your serial number if you can't just start LT, type ABOUT at the command line and get it.
Without a serial number you can't do anything.
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Member
je005me
Posts: 5
Registered: ‎01-08-2013
Message 7 of 15 (196 Views)

Re: Lost AutoCAD 2011 LT CD

01-08-2013 01:00 PM in reply to: pendean

I should have mentioned that my hard drive died and my company's IT department replaced it. Which is why I need a CD.

 

Thanks for trying.

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Charles_Shade
Posts: 8,196
Registered: ‎04-10-2005
Message 8 of 15 (192 Views)

Re: Lost AutoCAD 2011 LT CD

01-08-2013 01:11 PM in reply to: je005me

customersupport@autodesk.com for an email option.

Though if this is a company purchase the reseller is going to be the link.

Regards, Charles Shade            Win8 FAQ
CSHADEDESIGN|AUTOCAD LT|LT-KB|DYNAMIC BLOCKS

 
Please mark Accept as Solution if your question is answered. Kudos gladly accepted.
*Expert Elite*
DarrenP
Posts: 7,197
Registered: ‎09-13-2007
Message 9 of 15 (189 Views)

Re: Lost AutoCAD 2011 LT CD

01-08-2013 01:13 PM in reply to: Charles_Shade

do you know if your company bought subscription when they purchased 2011 or on current subscription contract?

if yall are you could download lt 2011 from the subscription website

Member
je005me
Posts: 5
Registered: ‎01-08-2013
Message 10 of 15 (181 Views)

Re: Lost AutoCAD 2011 LT CD

01-08-2013 01:43 PM in reply to: je005me

No subscription.  My co-worker has his CD and thinks it would be OK for me to use it since I have a license. Is that right?

 

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