Constant Blue Screens when working between drawings CAD LT 2014

[jaco]

Hi

We have a persistant blue screen. Stop Error 0x124 and 0x122.

PC spec:

Core i7 3.4Ghz

16GB RAM

GeForce 560Ti GTX

Intel DX79SI main board

Ever since we installed CAD LT 2014 we have persistant BsoDs on two PC's.

I have tried the GFX Hotfix. Seem to work for 2 weeks and now again a stop error 0x122.

The PC drivers are up to date, latest BIOS, all possible updates that are availible are install, even tried to disable the InfoCentre.

We did do clean Installs, swopped hardware. It keeps happening on 2 of the 8 PC's we have.

Would watching movies in the background have an effect? I am at the end of my diagnosis. 

There are no hardware failure when running benchmarks or burn in tools. Only in CAD

Please someone give me some tangeble info, please.

[pendean]

Watching a movie while working? nice, are you in school or just lax work ethic? Turn off all background running apps, all of them. Try to recreate the BSOD.

BSODs are a serious system level crash/error: AutoCAD is a great tool at exposing weak systems. Here is some reading to do, try to not watch anything else at the same time 🙂
http://pcsupport.about.com/od/fixtheproblem/ht/stoperrors.htm
http://www.makeuseof.com/answers/what-is-the-cause-of-these-freezes-and-bsods/
http://www.howtogeek.com/163452/everything-you-need-to-know-about-the-blue-screen-of-death/

[Charles_Shade]

You ask about movies in the background: i-whaetevers are known to cause havoc with AutoCAD installs so if you have an i-whaetever plugged in to your system remove it.

Have you removed and/or disabled the movie feature to see if that had an effect?

This sounds like you need to format some harddrives and start over.

Cadding while at the movies. Now that's an interesting combination.

[jaco]

I'm just the support tech.....

I have a busy 9 -10hour work day every day. It's the drafting department lacking.

As to the DRAFTING watching movies, they use K-Lite and Media Player Classic. Whe did do clean installs. Several times. But these two seems to be the only one whatching movies in the background.

I'll investigate the plug-ins.

[pendean]

Get rid of the movie apps as a first step.

[jaco]

A format and reload was the quickest way. But for some reason this 0x124 BsoD keeps creeping up.

What we did do was to swap out the GeForce cards with Quadro ones and it stopped.

We are running CAD2015 LT now, fully updated and it's back. These machines also run Revit2015.

The BsoD 0x124 only occur when working in CAD itself, never in Revit. The PC in question has a GeForce 650, fully up to date. We already did a CAD repair and there after a Re-install.

This error comes and goes as the last occurence was a week back.

Would it be a driver issue, or something within the actual DWG? I don't know.

FYI - We are blocking all media apps now 😉

==================================================
Dump File : 071714-50762-01.dmp
Crash Time : 2014/07/17 08:01:18 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000004
Parameter 2 : fffffa80`0d122038
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071714-50762-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 304 104
==================================================

I'll run a full Diagnostic and report my findings.

 - Reset BIOS (Already latest ver)

 - MEMtest (RAM)

 - Seatools (HDD)

 - Heavyload (System Stress)

Any suggestions are welcome.

[pendean]

A file would not trigger it, but an application accessing hardware components can do it.

BSoDs can be caused by poorly written device drivers or malfunctioning hardware, such as faulty memory, power supply issues, overheating of components, or hardware running beyond its specification limits. Incompatible DLLs or bugs in the operating system kernel could also cause BSoDs.

[DarrenP]

Blue screens are caused by hard ware or driver like said above

you need to do some troubleshooting of the computer itself and test all components of the computer

[jaco]

After a lot of stress testing and no results, I turned to Cadalyst C2015. And still no errors.

But, after a GFX driver update and a single setting in the display driver, we are BsoD free the passed 2 days.

For C2015 to run you had to set a few GUI parameters and disable vertical sync.

Thus, after all the testing I upgraded the nVidia driver with a clean install and disabled the Vsync for CAD. Stable since.

So for now all is well.