AutoCAD LT General Discussion

Posts: 3
Registered: ‎03-12-2005
Message 1 of 4 (295 Views)
Accepted Solution

AutoCAD LT 2008 - Crash (Freeze) when Using File Menu

295 Views, 3 Replies
04-13-2011 10:47 AM

I'm having a problem with AutoCAD LT 2008 freezing when I click on the File menu - there is a pause and then the menu line goes blank/white and the cursor turns to an hourglass. When I go to Program Manager it shows AutoCAD LT 2008 not responding.


I originally installed this program on this computer (Dell Precision T5500 running Windows XP) about eight months ago, with SP1. I used it a lot for a while with no problems. Haven't used the AutoCAD much for a while, although I did use it without problems in Feb this year.


Now a problem as of yesterday - I'm assuming as a result of some sort of Windows update (or maybe a Norton update).


After rebooting and still having a problem, I uninstalled the program and reinstalled with SP1. It worked once. I tried to use it today, and it's freezing/crashing again.


I looked in the Knowledge Base and there's an article about mfc80u.dll causing a problem, but the problem is not exactly as described, and although I have multiple copies of mfc80u.dll on my machine, none of them have the version number that is listed as causing a problem. I also tried setting the number of recently accessed files to 0 and rebooting - still without success.


I called AutoDesk - and happy days, they tell me they don't support 2008 any more - even if I'm prepared to pay, which I am. Why did I pay over a $1000 for something they don't support?


Any help would be much appreciated.



*Expert Elite*
Posts: 1,696
Registered: ‎03-01-2006
Message 2 of 4 (290 Views)

Re: AutoCAD LT 2008 - Crash (Freeze) when Using File Menu

04-13-2011 11:36 AM in reply to: awolokay

my 2 cents:


Lose Norton.  It's a headache with ACAD.  Try AVG .... it's free and updated regularly although it has become bloatware recently. :smileyindifferent:


Check this thread out.   There are instructions to fix at the norton website depending on which version you are using.








*Expert Elite*
Posts: 8,196
Registered: ‎04-10-2005
Message 3 of 4 (273 Views)

Re: AutoCAD LT 2008 - Crash (Freeze) when Using File Menu

04-14-2011 04:44 AM in reply to: drjohn

I'll agree on the AVG - Seems AVG11 is not nearly as seemless as AVG09 and I thought it was just me.

Regards, Charles Shade            Win8 FAQ

Please mark Accept as Solution if your question is answered. Kudos gladly accepted.
Posts: 3
Registered: ‎03-12-2005
Message 4 of 4 (265 Views)

Re: AutoCAD LT 2008 - Crash (Freeze) when Using File Menu

04-14-2011 08:27 AM in reply to: Charles_Shade

Brilliant guys! The fix at Norton works - MANY thanks.


For anyone else looking, I repost the link to the Norton fix below:


And I hear you on getting rid of Norton - I use MicroTrend on my laptop (what it came with from Dell) and didn't have a problem there.

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