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    AutoCAD Freestyle

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    New Member
    debrady
    Posts: 2
    Registered: ‎09-07-2010

    Bootstrap Downloader doesn't work!

    375 Views, 1 Replies
    09-07-2010 10:22 AM

    Bought Freestyle from AD online store, and successfully downloaded the Freestyle setup bootstrap program.

    This app does not execute on either my W7x64 or my XP-Pro SP3 machine, so I have no was of getting the actual Freestyle app.

     

    What really grinds my gears is the inability to get any Tech Support for this problem!  Why does AutoDesk sell a product they can't/won't support? 

     

    Termination Message on the W7 machine is shown below:

     

    Description:

      A problem caused this program to stop interacting with Windows.

     

    Problem signature:

      Problem Event Name:        AppHangB1

      Application Name:   AcadFreestyleSetup.exe

      Application Version: 1.0.0.1

      Application Timestamp:    4bc8fadc

      Hang Signature:        bfd2

      Hang Type:                0

      OS Version:                6.1.7600.2.0.0.256.1

      Locale ID:                   1033

      Additional Hang Signature 1:      bfd2b615374d2f6d13df4183c5fe6b7e

      Additional Hang Signature 2:      2061

      Additional Hang Signature 3:      206117445bcc71aabaf2707787ee2d74

      Additional Hang Signature 4:      bfd2

      Additional Hang Signature 5:      bfd2b615374d2f6d13df4183c5fe6b7e

      Additional Hang Signature 6:      2061

      Additional Hang Signature 7:      206117445bcc71aabaf2707787ee2d74

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    Product Support
    Posts: 208
    Registered: ‎10-07-2008

    Re: Bootstrap Downloader doesn't work!

    09-07-2010 12:10 PM in reply to: debrady

    Sorry to hear that you are having troubles installing Freestyle.

    We do support Freestyle from this discussion forum, so you are not alone with this issue.

    Please make sure that you have disabled UAC on your Win 7 machine, and turned off your antivirus software, Windows Firewall and other Internet security applications you might have ruining on your systems.  Then download Freestyle trial and try installing it.

     

    http://usa.autodesk.com/adsk/servlet/pc/index?id=14985022&siteID=123112

     

    If Freestyle still fails to install, please provide Freestyle installation log file from your TEMP folder, to open TEMP folder type %TEMP% in the address bar of Windows Explorer and hit Enter key.

     

    Regards,

    Avto



    Avto Chachava
    Autodesk Product Support
    Autodesk, Inc.
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