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Shared Library instal doesn't work
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128 Views, 8 Replies
05-14-2004 09:20 AM
I am installing a network version of AutoCAD Electrical 2004 for the first time from a network. I have selected that the symbols libraries and support files be located on a shared network location. When I install, no support files or libraries are installed to my shared network folder. Does anyone have any idea what I am doing wrong?
John C Weiss Jr.
CAD Administrator
Follett Corporation
CAD Administrator
Follett Corporation
*Jared Bunch \(Autodesk, Inc\)
Re: Shared Library instal doesn't work
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05-14-2004 10:24 AM in reply to:
jweiss
John
When you walk through creating the image to install that clients from is
when these files should be getting placed in the share location you have
specified. Please make sure that you have the appropriate rights when
creating this image for these files to be place. Then, when you install
from the image you create on the client machines (you do not use the CD to
install), they should be already setup to look to the location you specified
as the share when you created the install images.
Things to take an initial look at:
1) Where are you trying to create this install image from and where are you
attempting to place it? (Are you sitting at the server and telling it to
place the new install image on this server, or are you sitting at a
workstation telling it to create this image on the server?)
2) Check what rights you have to make sure that when you are creating this
image you have the ability to place the shared files in the location you are
specifying
3) Walk through creating the image again, document or take a screen shot of
each screen and selection that you make. Then immediately check to see if
the directories/files are placed in the location you are specifying.
These are some initial steps I would take and things to take a look at.
I hope this helps!!
--
Regards,
Jared Bunch
Technical Support Specialist
Autodesk, Inc
"johnweiss" wrote in message
news:18030005.1084551677311.JavaMail.jive@jiveforu m2.autodesk.com...
> I am installing a network version of AutoCAD Electrical 2004 for the first
time from a network. I have selected that the symbols libraries and support
files be located on a shared network location. When I install, no support
files or libraries are installed to my shared network folder. Does anyone
have any idea what I am doing wrong?
Re: Shared Library instal doesn't work
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05-14-2004 10:58 AM in reply to:
jweiss
I am creating the image at the server. The support folders AeData and Libs are created on the network folder, but when I perform the installation from the image it does not populate these support folders at all.....they are empty. I created the image again and I got the same results. My network admin tells me that all the access right are correct, so I am not sure what to do at this point except install the support files and libs on my hard drive at install and them move them manually to the network and remap my path in AutoCAD.
John C Weiss Jr.
CAD Administrator
Follett Corporation
CAD Administrator
Follett Corporation
Re: Shared Library instal doesn't work
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05-14-2004 11:00 AM in reply to:
jweiss
Should the support file appear in the shared network folder after the image is created or after the first user installation using the install image?
John C Weiss Jr.
CAD Administrator
Follett Corporation
CAD Administrator
Follett Corporation
*Jared Bunch \(Autodesk, Inc\)
Re: Shared Library instal doesn't work
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05-14-2004 01:16 PM in reply to:
jweiss
John
I have ran through this several times and it does not fail. The files
that you selected to share should get placed when the image is created.
What items are you selecting to share, Symbols, Catalog, or both?? Also,
what is the exact path you are entering?? Screenshots and or recordings of
the process would be very helpful.....also, during the process you have
options for it to create logs. I would strongly suggest turning this option
on when you run the setup, especially if you decide to turn this issue into
support.
--
Regards,
Jared Bunch
Technical Support Specialist
Autodesk, Inc
"johnweiss" wrote in message
news:11950264.1084557654397.JavaMail.jive@jiveforu m2.autodesk.com...
> Should the support file appear in the shared network folder after the
image is created or after the first user installation using the install
image?
*John Pullen
Re: Shared Library instal doesn't work
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05-17-2004 03:52 PM in reply to:
jweiss
Do you happen to be installing to a DFS (Distributed File System) share?
Are you using a UNC (i.e., \\servername\sharename) or using a drive letter?
"johnweiss" wrote in message
news:18030005.1084551677311.JavaMail.jive@jiveforu m2.autodesk.com...
> I am installing a network version of AutoCAD Electrical 2004 for the first
time from a network. I have selected that the symbols libraries and support
files be located on a shared network location. When I install, no support
files or libraries are installed to my shared network folder. Does anyone
have any idea what I am doing wrong?
Re: Shared Library instal doesn't work
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05-21-2004 07:24 AM in reply to:
jweiss
We are using an UNC (\\Server06\Engineering\Libraries\AutocadElectrica l
John C Weiss Jr.
CAD Administrator
Follett Corporation
CAD Administrator
Follett Corporation
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05-21-2004 08:20 AM in reply to:
jweiss
Here is a installation summary attachment for you to review. I just re-created the image and it still did not populate the AeData and Libs folder in the shared network folder
John C Weiss Jr.
CAD Administrator
Follett Corporation
CAD Administrator
Follett Corporation
Re: Shared Library instal doesn't work
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05-21-2004 08:23 AM in reply to:
jweiss
Here is a screen capture of the library path and shared library selection dialog box. I checked and I as an admin have write access to this folder. If I did not have the correct rights, it would not have even created the folders. Are you sure that these folders are populated when the image is created, or at the first client installation.
John C Weiss Jr.
CAD Administrator
Follett Corporation
CAD Administrator
Follett Corporation

