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    AutoCAD Electrical

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    Active Contributor
    JMARSHALL1249
    Posts: 43
    Registered: ‎01-27-2011
    Accepted Solution

    AE2013 Service Pack 1 Error code 1603

    1503 Views, 4 Replies
    11-01-2012 04:17 AM

    I'm trying to install service pack 1 of Autocad Electrical 2013 64 bit from the Stay Connected drop down icon within AE2013.  As suggested in the Read Me file, I do not click the "Automatically close applications and attempt to restart them after setup is complete" option. Instead, close AutoCAD Electrical manually, and click the "Do not close applications. (A Reboot may be required.)"

     

    After a while I get an error...

    "A problem prevented the service pack from being installed.  Contact your system administrator.  Error code 1603.

     

    Does anyone have any idea what the error code is, and how I go about installing it in an alternative way.  I looked on the subscription centre but the service pack update is not shown.

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    *Expert Elite*
    DarrenP
    Posts: 4,298
    Registered: ‎09-13-2007

    Re: AE2013 Service Pack 1 Error code 1603

    11-01-2012 07:32 AM in reply to: JMARSHALL1249

    error 1603 can be many things try downloading from here and install

    http://usa.autodesk.com/adsk/servlet/ps/dl/index?siteID=123112&id=2334435&linkID=9240738

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    Employee
    Posts: 4
    Registered: ‎06-14-2012

    Re: AE2013 Service Pack 1 Error code 1603

    11-01-2012 07:36 PM in reply to: JMARSHALL1249

    Hi,

     

    If you updated from the Stay Connected button, Click Product Update Available to launch the default browser.

    Before you click on the Update button, remember to close your AutoCAD Electrical 2013 first.

    Then you should be able to update your product successfully.

     

    ACE_live_update.png



    Kok Hian Ng
    Support Specialist
    Product Support
    Autodesk, Inc.

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    Active Member
    Posts: 7
    Registered: ‎01-29-2013

    Re: AE2013 Service Pack 1 Error code 1603

    01-30-2013 09:37 AM in reply to: ngko

    I'm not running Autocad Electrical!!!!  I get the same error message.  Any OTHER ideas?

     

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    Employee
    Posts: 4
    Registered: ‎06-14-2012

    Re: AE2013 Service Pack 1 Error code 1603

    01-30-2013 05:33 PM in reply to: JanneZack

    Hi,

     

    Are you installing suite package like Autodesk Product Design Suite which consists of ACAD Electrical?

    If not, I would suggest you to post this question on the correct software product forum so that our Autodesk and community experts can provide faster answers.



    Kok Hian Ng
    Support Specialist
    Product Support
    Autodesk, Inc.

    Please use plain text.