John
I have ran through this several times and it does not fail. The files
that you selected to share should get placed when the image is created.
What items are you selecting to share, Symbols, Catalog, or both?? Also,
what is the exact path you are entering?? Screenshots and or recordings of
the process would be very helpful.....also, during the process you have
options for it to create logs. I would strongly suggest turning this option
on when you run the setup, especially if you decide to turn this issue into
support.
--
Regards,
Jared Bunch
Technical Support Specialist
Autodesk, Inc
"johnweiss" wrote in message
news:11950264.1084557654397.JavaMail.jive@jiveforum2.autodesk.com...
> Should the support file appear in the shared network folder after the
image is created or after the first user installation using the install
image?