AutoCAD Electrical General Discussion

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Contributor
ronesmith
Posts: 16
Registered: ‎10-26-2010
Message 1 of 7 (2,282 Views)

Autocad Electrical 2012 manual uninstall (HOW)

2282 Views, 6 Replies
04-18-2011 04:47 PM
My computer shutdown in middle of install. Can't uninstall from add remove. Deleted everything I could find but when I try to install, tells me already installed. Windows 7 ultimate 64 bit OS
Employee
MinKeng
Posts: 38
Registered: ‎05-03-2007
Message 2 of 7 (2,271 Views)

Re: Autocad Electrical 2012 manual uninstall (HOW)

04-18-2011 07:58 PM in reply to: ronesmith

Hi,

 

You can go to Start -> Run, and run the following command to uninstall manually:

 

AutoCAD Electrical 2012 x64:
msiexec /x {5783F2D7-A007-0409-0102-0060B0CE6BBA}

AutoCAD Electrical 2012 x64 Language Pack:
msiexec /x {5783F2D7-A007-0409-1102-0060B0CE6BBA}

 

Please see if this resolves your problem.

 

For x86 users who may encounter the similar problem, you can run the following commands to uninstall:

 

AutoCAD Electrical 2012 x86
msiexec /x {5783F2D7-A007-0409-0102-0060B0CE6BBA}

 

AutoCAD Electrical 2012 x86 Language Pack.

msiexec /x {5783F2D7-A007-0409-1102-0060B0CE6BBA}

 

Regards,

Min Keng

Contributor
ronesmith
Posts: 16
Registered: ‎10-26-2010
Message 3 of 7 (2,215 Views)

Re: Autocad Electrical 2012 manual uninstall (HOW)

04-20-2011 03:00 AM in reply to: MinKeng
That did not work. Says can't uninstall what isn't installed. 2011 leoaded but won't load the service pack. Same problem
Employee
MinKeng
Posts: 38
Registered: ‎05-03-2007
Message 4 of 7 (2,207 Views)

Re: Autocad Electrical 2012 manual uninstall (HOW)

04-20-2011 05:11 AM in reply to: ronesmith

Hi,

 

In the %temp% folder, there should be a log file - "AutoCAD Electrical 2012 Install.log".

It is in the same folder as what you attached "AutoCAD Electrical 2012 Setup.log".

 

Can you please zip up the file and attached it?

Thanks.

 

Regards,

Min Keng

Contributor
ronesmith
Posts: 16
Registered: ‎10-26-2010
Message 5 of 7 (2,190 Views)

Re: Autocad Electrical 2012 manual uninstall (HOW)

04-20-2011 01:22 PM in reply to: MinKeng
Employee
MinKeng
Posts: 38
Registered: ‎05-03-2007
Message 6 of 7 (2,179 Views)

Re: Autocad Electrical 2012 manual uninstall (HOW)

04-20-2011 06:44 PM in reply to: ronesmith

Hi,

 

From the install log file, it indicates it failed at:

 

MSI (s) (D8:1C) [22:13:47:228]: Product: AutoCAD Electrical 2012 -- Error 1402. Could not open key: UNKNOWN\Components\133B062FD83CDF84BAAA82C213E6A0EE\7D2F3875700A9040102000060BECB6AB.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.

The following links are the solutions posted to resolve this issue:

 

http://forums.autodesk.com/t5/Installation-Licensing/Error-1402-during-uninstallation-Could-not-open...

(with video guide in the attachment)

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=16508079&linkID=9240657

 

Hope this helps.

 

Regards,

Min Keng

Mentor
johnq
Posts: 219
Registered: ‎05-24-2011
Message 7 of 7 (703 Views)

Re: Autocad Electrical 2012 manual uninstall (HOW)

02-17-2013 08:12 PM in reply to: MinKeng

Hi ALL

 

I am having a problem with ACE2012 and the plot style manager, so I am reading everything I can.

 

I know this thread is old but I feel I can offer an imput into a very intermittant problem.

 

This thread is interesting to me as I had this problem on either AC2000 or AC2002.  I was able to list the install program and there was an interesting switch in the install program.

 

Very early in the install the software sets a flag to say the software is intalled and then continues for a long time installing the software.

 

If the instal in not completed, like a black out during the install, I found it impossible to finish the install.  

 

I reversed the switch and was able to finish the install and all worked well.

 

I sent a report off to AutoDESK but it seems like the problem has not been addressed as it would be very intermittant.

 

In all the operating systems I have been trained in (not Any windows) the last function to happen after the file is written is to up date the directory.

 

I have not looked into the install code since as in the later versions I could list the code.

 

Hope this helps   John Quigley

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