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    AutoCAD Civil 3D

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    Member
    Posts: 5
    Registered: ‎05-13-2009

    drop down boxes empty

    273 Views, 8 Replies
    05-11-2012 10:22 AM

    Help! I've got a Dell Vostro running windows 7. (new system) I've installed Civil 3D 2013. if I use a command that opens a dialog box with drop down boxes when opening the drop down box it will not populate untill I move the cursoe into the drop down area. Also radio boxes and check boxes do not show changes in selection untill I move the location of the dialog box on screen causing it to refresh. I've contacted Autodesk, Dell, and NDIVIA (video card) no one seems to have any Ideas. It works fine in diagnostic mode. I have went into msconfig and unchecked ALL startup programs but I still have teh problems. Thanks for all help --- Ricky

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    *Expert Elite*
    Posts: 1,841
    Registered: ‎12-18-2002

    Re: drop down boxes empty

    05-14-2012 02:18 PM in reply to: rbolt

    Did you check your video card and driver against the Autodesk Certified Graphics database?

     

    Uninstall and re-install Microsoft .Net Framework?

     

    Is this only when you use AutoCAD or do other programs display this behavior?

     

     

    Tim Corey, Owner
    Delta Engineering Systems
    Redding, CA
    Autodesk Authorized Value-Added Reseller
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    Member
    Posts: 5
    Registered: ‎05-13-2009

    Re: drop down boxes empty

    05-15-2012 11:30 AM in reply to: tcorey

    I have updated my video card driver. I have also uninstalled and reinstalled the lates version of MS net. framework. THis problem only happens in Autocad. I've just got the system a few weeks ago and this problem is in both autocad 2013and 2013

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    Member
    Posts: 5
    Registered: ‎05-13-2009

    Re: drop down boxes empty

    05-15-2012 11:31 AM in reply to: rbolt

    Sorry I ment to say 2012 and 2013

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    *Expert Elite*
    Posts: 6,207
    Registered: ‎11-18-2006

    Re: drop down boxes empty

    05-15-2012 09:42 PM in reply to: rbolt

    There is a known problem with C3D 2012 where elements in the "Add Labels" dialog will sometimes fail to appear.  Clicking on the "Label Type" will generally cause all the other options to appear.  It doesn't always happen, and I've nver been able to figure out why it does or does not happen.  This problem was not fixed in C3D 2012....  Haven't seen it yet in C3D 2013, but haven't used C3D 2013 enough in production to make any statements about whether or not it's really been fixed.

    Sinc
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    Member
    Posts: 5
    Registered: ‎05-13-2009

    Re: drop down boxes empty

    05-16-2012 08:15 AM in reply to: rbolt

    Found the problem!!!   I had to go into the task manager and close down processes one by one untill I found the problem. "DpAgent.exe" I have no idea what it does, but the system seems to run fine without it, and now my radio buttons, check boxes and drop down boxes work correctly.

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    Valued Contributor GZE
    Valued Contributor
    Posts: 74
    Registered: ‎10-07-2008

    Re: drop down boxes empty

    05-16-2012 11:37 PM in reply to: rbolt

    Thanks rbolt I had the same problem, disabling dpagent solved it.

    Humphrey GZE
    Civil 3D 2013 64bit SP1
    Elitebook 8540w
    Core i7 2.8GHz, 8Gig RAM
    NVIDIA Quadro FX880
    160Gb SSD
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    *Expert Elite*
    Posts: 6,207
    Registered: ‎11-18-2006

    Re: drop down boxes empty

    05-20-2012 07:53 PM in reply to: rbolt

    It appears to be the service that enables fingerprint scanning...?

     

    Although I've seen the problem on a computer that has no fingerprint scanner...  So that's probably not the whole story, and probably indicates some sort of Windows bug that is exposed by that service...

    Sinc
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    Valued Contributor GZE
    Valued Contributor
    Posts: 74
    Registered: ‎10-07-2008

    Re: drop down boxes empty

    05-20-2012 10:49 PM in reply to: rbolt

    In my case I had two DPAgent procceses running. so I renamed the DPAgent exe file to DPAgent.exebak and my problem was solved , but the finger print scanner still works  and now I have only one process running, therefore It might not be directly related to fingerprint scanner.

    Humphrey GZE
    Civil 3D 2013 64bit SP1
    Elitebook 8540w
    Core i7 2.8GHz, 8Gig RAM
    NVIDIA Quadro FX880
    160Gb SSD
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