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    AutoCAD Civil 3D

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    Contributor
    Posts: 16
    Registered: ‎05-21-2010

    Map Import/Export Error

    499 Views, 5 Replies
    03-09-2011 11:56 AM

    I keep receiving the following error:

     

    "Module AcMapImpExpUI.exp cannot load module AcMapImpExp.arx. The module may be missing, or another component upon which it depends may not be configured correctly."

     

    I've looked at other threads with the same problem and tried their solutions which included repair/reinstall/complete uninstall/reinstall -- multiple times. I've also updated my graphics drivers and C++ Redistributors. Each one gave me the same results.

     

    Any other ideas?

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    Mentor
    civilspace
    Posts: 249
    Registered: ‎08-19-2010

    Re: Map Import/Export Error

    03-09-2011 11:59 AM in reply to: andram-teco

    What version are you running and what's your OS?  I saw this while trying 2007- 2009 on a 64-bit machine.

    Regards,
    Anthony
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    Contributor
    Posts: 16
    Registered: ‎05-21-2010

    Re: Map Import/Export Error

    03-09-2011 12:09 PM in reply to: andram-teco

    I suppose that information would be helpful.

     

    Civil3D 2011 64bit running on Windows 7 64bit Professional.

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    Contributor
    Posts: 16
    Registered: ‎05-21-2010

    Re: Map Import/Export Error

    03-09-2011 12:26 PM in reply to: andram-teco

    More information that may help:

     

    I checked my Event Viewer and it recorded the following each time I tried Map Import:

     

    "Faulting application name: WSCommCntr2.exe, version: 3.2.19.0, time stamp: 0x4ce49d13
    Faulting module name: ntdll.dll, version: 6.1.7600.16695, time stamp: 0x4cc7b325
    Exception code: 0xc0000005
    Fault offset: 0x000000000004c8f4
    Faulting process id: 0xfc4
    Faulting application start time: 0x01cbde94908ce3b1
    Faulting application path: C:\Program Files\Common Files\Autodesk Shared\WSCommCntr\lib\WSCommCntr2.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: ce98a5ba-4a87-11e0-82d7-0017a4f3610d"

     

     

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    Contributor
    Posts: 16
    Registered: ‎05-21-2010

    Re: Map Import/Export Error

    03-10-2011 02:27 PM in reply to: andram-teco

    Finally came up with a solution:

     

    Not only did I uninstall AutoCAD, but I removed every file and folder associated with it. I believe the problem was a corrupted or missing file in the C:\Program Files\Common Files\Autodesk Shared folder.

     

    The previous uninstall/reinstall I did with the same resulting error, I neglected to remove that folder. This time I removed the folder along with all the others, reinstalled, and the error is no more.

     

     

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    Contributor
    Posts: 12
    Registered: ‎04-10-2008

    Re: Map Import/Export Error

    01-02-2013 03:49 PM in reply to: andram-teco

    I was having this same problem with Civil 3D 2011.  I uninstalled and reinstalled a couple of times before I found this thread, to no avail.  I read this thread and did the uninstall and then deleted every Autodesk folder I could find and reinstalled.  It's working so far.

     

    Thanks!

     

    Chris

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