AutoCAD Civil 3D
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Drop down menus in dialog boxes appear blank and cursor doesn't echo
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In dialog boxes the drop down menus appear blank until I drag the mouse over it then the contents appear as I drag the mouse across. Also the cursor doesn't echo back (flash). I have tried updating drivers to no avail.
Running Civil 3D 2011 with all updates.
Windows 7 64 bit
16 gig ram
Quadra fx 1800
Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz
I have attached a couple images to illustrate.
16 Gigs Ram
Intel i7 870
Quadro fx1800
C3D 2011/2012
ASUS Custom
Dual 24 Phillips screens
Re: Drop down menus in dialog boxes appear blank and cursor doesn't echo
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My first guess is that your graphic card may need an upgrade.Try following before that:
1. Check if you get the same behavior on other drawings
2. Type 3DCONFIG and go to Manula Tune, toggle "Enable Hardware Acceleration", Apply
3. If you et the same issue on both occasions then I would see if upgrading video driver helps. Just an idea.
Good luck.

Almas Suljevic
Product Support Specialist
Autodesk Global Subscription and Support
Autodesk, Inc.
Please click on "Accept as Solution" if post helped you resolve the issue.
Re: Drop down menus in dialog boxes appear blank and cursor doesn't echo
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Thanks for the input. Your suggestions had already been looked at. Problem persists.
16 Gigs Ram
Intel i7 870
Quadro fx1800
C3D 2011/2012
ASUS Custom
Dual 24 Phillips screens
Re: Drop down menus in dialog boxes appear blank and cursor doesn't echo
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Can you post your drawing? I can try to open it on my machine to see if it's drawing specific.

Almas Suljevic
Product Support Specialist
Autodesk Global Subscription and Support
Autodesk, Inc.
Please click on "Accept as Solution" if post helped you resolve the issue.
Re: Drop down menus in dialog boxes appear blank and cursor doesn't echo
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Due to confidentialy reasons I cannot post the drawing. However I can confirm this is not Drawing related.
16 Gigs Ram
Intel i7 870
Quadro fx1800
C3D 2011/2012
ASUS Custom
Dual 24 Phillips screens
Re: Drop down menus in dialog boxes appear blank and cursor doesn't echo
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Which driver version do you have installed? Check this list for a list of supported driver versions for the Quadro FX1800 with C3D 2011 on Win7 x64.
Can you confirm that you have Update 1 for Civil 3D 2011 installed?
Autodesk, Inc
Re: Drop down menus in dialog boxes appear blank and cursor doesn't echo
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Quadro fx 1800
driver 266.45
C3D has all updates.
16 Gigs Ram
Intel i7 870
Quadro fx1800
C3D 2011/2012
ASUS Custom
Dual 24 Phillips screens
Re: Drop down menus in dialog boxes appear blank and cursor doesn't echo
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You can try turning off hardware acceleration from within C3D/AutoCAD using the 3DCONFIG command - restart C3D to make sure the settings are in effect. Check whether your problem is resolved.
From the snapshots you posted, you have a "desktop manager" software that might be affecting display of windows? If so, you might try disabling that temprorarily to see if that helps.
If not resolved, you may want to downgrade your graphics driver to one that is in the supported list - the one that you have installed isn't listed as supported/certified as of today.
Autodesk, Inc
Re: Drop down menus in dialog boxes appear blank and cursor doesn't echo
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Tried reverting to this approved driver: 8.17.0012.6570. Did not change anything. Also tried running without hardware acceleration,. no change.
16 Gigs Ram
Intel i7 870
Quadro fx1800
C3D 2011/2012
ASUS Custom
Dual 24 Phillips screens
Re: Drop down menus in dialog boxes appear blank and cursor doesn't echo
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Great! That rules out a lot of what C3D/AutoCAD depends on for proper display. Let us know the results after you disable the display manager software that seems to be installed on your system (referring to the extra button with <-> on the windows in your snapshots).
Autodesk, Inc



