AutoCAD Civil 3D

[#1]

My client is attempting to install the Civil 2010 sp2 onto a 64 bit machine. She had no problems with installing Civil 2010, but the update/service pack reads:

civil2010sp2.exe is not a valid Win32 application.

An thoughts on how to get it to install in a 64 bit environment?

[#2]

For starters:
There are two civil programs Civil 3D and Civil.
She has to get the correct one. They have to match.

Bill

wrote in message news:6335052@discussion.autodesk.com...
My client is attempting to install the Civil 2010 sp2 onto a 64 bit machine.
She had no problems with installing Civil 2010, but the update/service pack
reads:

civil2010sp2.exe is not a valid Win32 application.

An thoughts on how to get it to install in a 64 bit environment?

[#3]

If you get the wrong service pack, the error message is different Bill. It
will say something to the effect of "No valid product installed".

[#4]

That was actually my second question. I've been able to verify that she has the correct one, this one is Civil 2010 (not Civil 3D). I also have a screen shot that verifies the message, but it's the same as what I typed (civil2010sp2.exe is not a valid Win32 application.) except with a file location. At first she tried it from her network location, then I had her move it to her PC. Same results.

Does it need to be in a (x86) directory to install?? I doubt it, but I'm just throwing ideas out there. I don't have a 64 bit machine to test it on. Edited by: bmyers on Feb 11, 2010 2:43 PM

[#5]

Is it possible that the download was interrupted and the file IS invalid?
Allen

[#6]

Wow, that answer is so simple and elegant I never even thought of it. Usually that would provide a different error, but its worth a shot.

[#7]

I managed to install Civil 3D 2010 Service pack 2 on Vista 64bit with no problems. Ran it from the my documents\Downloads folder if memory serves.

[#8]

Thanks, Neil

I guess we can leave it up to Joe. He appears to be an expert in all phases
of problems.

Bill

"neilw" wrote in message
news:6335032@discussion.autodesk.com...
If you get the wrong service pack, the error message is different Bill. It
will say something to the effect of "No valid product installed".

[#9]

Well I'll be... the answer was.. the downloaded file was corrupt. :-)

I love it when a plan comes together.
Thanks!