AutoCAD Civil 3D

[#1]

Hi, I get this message when I start up Civil 3D now... not sure why. I've installed SP1 when if first came out, but this issue has only happened since this morning.

More important that the message though, I think this is associated with an issue I now have with a drawing that won't switch to model space... it just locks up with an "Loading AeciRibbonUiApi" message in the command bar.

I found one thread: http://forums.autodesk.com/t5/AutoCAD-Civil-3D/Startup-problem-seems-to-hang-on-quot-Loading-AeciRib... which raises the issue and suggests repairing the installation. I removed Raster Design 2013, then reinstalled but this didn't seem to help.

Has anyone had this issue and managed to fix it?

Thanks

- Mick

[#2]

Did anything change overnight? New software installation, OS updates, virus scan, registry cleaner, etc?? Anything you can think of?

What happens if another user logs in? Do they get the same message?

[#3]

Thanks for the suggestions... There were absolutely no changes (that I know of). I was working on it on Friday. Opened it up again on Monday and it didn't work. There's always the possibility that a windows update installed during the shutdown over the weeked, and virus scanning is happening all the time... but I'd expect C3D to be more robust than that anyway. I tried uninstalling and reinstalling Raster Design and also C3D separately, to no effect. I'd logged a support call also with no advice that worked "there are random known issues with raster design..."

In any case, the job was urgent and I found no other options but a complete reinstall of the whole infrastructure suite of programs (about 30 separate uninstalls !@!@!). This fixed the problem, but I was far from impressed (and it certainly doesn't warrant a "Solved!"). It still amazes me that I can pay $500 for MS Office and use it hard for a year without an issue, and then pay something like $9000 for autodesk stuff and I run into bug (not a user issue but a real bug), every second day.

[#4]

I am sorry to hear that. The reason I asked if something changed is because if it worked on Friday and didn't work on Monday, something must have occurred that most likely modified and/or deleted a necessary file that Raster Design needed to function correctly. This usually happens without any knowledge of it even happening. 

Did you try logging in under a different user profile to see if it was limited to your profile?

[#5]

No - didn't try another user profile. I had to get it functional again and did the reinstall of everything before I got this suggestion. I'll keep it in mind though for the next time.

[#6]

Solution:

http://upandready.typepad.com/up_and_ready/2013/02/please-wait-while-windows-configures-raster-messa...

Regards,

Jim

[#7]

Hey thanks Jim, I'll check it out. I don't have the issue any more (I had to uninstall Raster Design quite a while ago because of this issue), but might reinstall and see what happens in relation to the link you've posted.

Regards

- Mick