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    AutoCAD Civil 3D

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    Valued Mentor
    fcernst
    Posts: 522
    Registered: ‎01-07-2011

    C3D 2013 Service Pack Status

    471 Views, 22 Replies
    11-15-2012 05:19 AM

    What is the status on a service pack to address the crashing issues?

     

    It is already mid-November and I recently received our 90-day pre-bill for our next Subscription, yet we do not have a current stable product. 

    I am hitting the Audit command just about every other command now and still crashing frequently. Especially on various Corridor operations such as extracting feature lines, etc.. 

     

    I have sent countless feedback retracing my steps for Autodesk and it is getting annoying and tiresome.

     

    Where is the product leadership at Autodesk on this?

     

     

    Ernst Engineering
    Fred Ernst, PE
    C3D 2013 SP1, C3D 2014
    W7x64; i7 8gb; Radeon HD 5700
    www.ernstengineering.com
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    *Expert Elite*
    neilyj
    Posts: 2,770
    Registered: ‎08-01-2008

    Re: C3D 2013 Service Pack Status

    11-15-2012 05:29 AM in reply to: fcernst

    My guess is that they'll issue a Service Pack to provide Win 8 compatibility which will break some functionality that I rely on (see Drive Command in 2012....that took about 9 months to fix, not even sure if it is working properly as I'm now on 2013)

    neilyj
    (No connection with Autodesk other than using the products in the world)


    IDSP Premium 2014 (mainly Civil 3D 2014 but also 3ds Max Design)
    Win 7 Pro x64, 256Gb SSD, 300Gb 15,000 rpm HDD
    16Gb Ram Intel Xeon CPU E5-1607 0 @ 3.00GHz (4 CPUs), ~3.0GHz
    NVIDIA Quadro 4000, Dual 27" Monitor, Dell T3600
    Please use plain text.
    Valued Mentor
    fcernst
    Posts: 522
    Registered: ‎01-07-2011

    Re: C3D 2013 Service Pack Status

    11-15-2012 05:46 AM in reply to: neilyj

    Win 8? That would be inexcusable.

     

    Here are the stated system requirements from Autodesk for C3D 2013. This is the data we have based our company budget decisions on:

     

    Capture.JPG

    Ernst Engineering
    Fred Ernst, PE
    C3D 2013 SP1, C3D 2014
    W7x64; i7 8gb; Radeon HD 5700
    www.ernstengineering.com
    Please use plain text.
    *Expert Elite*
    neilyj
    Posts: 2,770
    Registered: ‎08-01-2008

    Re: C3D 2013 Service Pack Status

    11-15-2012 05:50 AM in reply to: fcernst

    Win 8 compatibility is inevitable.....never mind though....if Autodesk are to be believed we'll be doing all our designs "in the cloud" via iPads...:smileywink:

    neilyj
    (No connection with Autodesk other than using the products in the world)


    IDSP Premium 2014 (mainly Civil 3D 2014 but also 3ds Max Design)
    Win 7 Pro x64, 256Gb SSD, 300Gb 15,000 rpm HDD
    16Gb Ram Intel Xeon CPU E5-1607 0 @ 3.00GHz (4 CPUs), ~3.0GHz
    NVIDIA Quadro 4000, Dual 27" Monitor, Dell T3600
    Please use plain text.
    *Expert Elite*
    BrianHailey
    Posts: 2,436
    Registered: ‎04-27-2005

    Re: C3D 2013 Service Pack Status

    11-15-2012 07:20 AM in reply to: fcernst

    Those that know, don't say.

    Those that say, don't know.

    Please use plain text.
    *Expert Elite*
    Posts: 2,292
    Registered: ‎07-09-2003

    Re: C3D 2013 Service Pack Status

    11-15-2012 07:35 AM in reply to: fcernst
    Indeed, as Brian stated (yet again) :smileyhappy: you'll know when we all know...the day it's releaaed.

    Why would the addition of Win 8 compatibility be inexcusable? It would be adding additional functionality. Anyway, it's all speculation at this point anyway.

    Make sure you have the hotfixes installed in the meantime.
    Matt Kolberg
    Cansel - Autodesk Division
    http://www.cansel.ca/
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    Valued Mentor
    fcernst
    Posts: 522
    Registered: ‎01-07-2011

    Re: C3D 2013 Service Pack Status

    11-15-2012 07:40 AM in reply to: mathewk

    To clarify:

     

    It would be inexcusable to leapfrog Win 7 stability, and holdback on releasing a service pack, to focus on Win 8 compatibility.

     

    Get the product stable on Win 7 first. This is how it was sold to us.

    Ernst Engineering
    Fred Ernst, PE
    C3D 2013 SP1, C3D 2014
    W7x64; i7 8gb; Radeon HD 5700
    www.ernstengineering.com
    Please use plain text.
    *Expert Elite*
    Posts: 2,292
    Registered: ‎07-09-2003

    Re: C3D 2013 Service Pack Status

    11-15-2012 07:47 AM in reply to: fcernst
    I have no idea how long it takes to make C3D Win 8 compatible. For argument's sake, let's say it takes a week. From Autodesk's perspective it would not be cost effective to release 2 service packs, the second being a week later. From an administrator perspective, it also would not make sense to have to install 2 service packs so close together.

    I doubt it's only a week. If it takes 4 months then I would agree with you, give us SP1 now then SP2 later once the Win 8 stuff has been added.

    If this is what the delays is (remember it is complete speculation that Win 8 is being added) then I suspect the timing is somewhere in between.
    Matt Kolberg
    Cansel - Autodesk Division
    http://www.cansel.ca/
    Please use plain text.
    Valued Mentor
    fcernst
    Posts: 522
    Registered: ‎01-07-2011

    Re: C3D 2013 Service Pack Status

    11-15-2012 07:54 AM in reply to: mathewk

    Civil 3D 2013 was released over half a year ago...The service pack for it is WAY late....

     

    No excuses.

    Ernst Engineering
    Fred Ernst, PE
    C3D 2013 SP1, C3D 2014
    W7x64; i7 8gb; Radeon HD 5700
    www.ernstengineering.com
    Please use plain text.
    *Expert Elite*
    Posts: 2,292
    Registered: ‎07-09-2003

    Re: C3D 2013 Service Pack Status

    11-15-2012 08:05 AM in reply to: fcernst
    Actually, there have been 2 hot fixes released. They have many fixes that include stability fixes. They aren't called "Service Packs" but they fix things as the SP's do. The latest was released in late September, so the timing is pretty much right on schedule.
    Matt Kolberg
    Cansel - Autodesk Division
    http://www.cansel.ca/
    Please use plain text.