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    AutoCAD Civil 3D

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    Contributor
    jmcpherson1982
    Posts: 20
    Registered: ‎08-26-2011

    AutoCAD Civil 3D 2013 Service Pack 1 Error

    162 Views, 2 Replies
    02-07-2013 07:11 AM

    Hello All,

     

    On Attempting to install Service Pack 1 this morning, I initially received an error asking for the install disc to access the *.msi file.  After correcting this issue it simply errors out when preparing to install. Any thoughts?

    Justin
    Dell T1600 Workstation
    Windows 7 x64
    Intel Xeon E31280 @ 3.50 GHz
    24 GB RAM
    Nvidia Quadro 4000
    Civil3D 2013
    Please use plain text.
    Employee
    hgohel
    Posts: 265
    Registered: ‎05-17-2006

    Re: AutoCAD Civil 3D 2013 Service Pack 1 Error

    02-08-2013 06:28 AM in reply to: jmcpherson1982

    Sorry to hear about the troubles you're running into.  Please see the first post in the forum about installation problems for a forum where you may receive better support.  Also, when you do post, include exact error messages and/or screen shots.  You may also be asked for install logs.

     

     

    Himanshu Gohel
    Autodesk, Inc
    Please use plain text.
    Contributor
    jmcpherson1982
    Posts: 20
    Registered: ‎08-26-2011

    Re: AutoCAD Civil 3D 2013 Service Pack 1 Error

    02-08-2013 06:44 AM in reply to: hgohel

    I cannot remember the exact message code but it was saying there was a problem with the Service Pack. This was using the Product Update function with in Civil 3D. However, I have since gone to autodesk.com and manually downloaded the Service Pack and it installed without issue so problem solved and back to work.

    Justin
    Dell T1600 Workstation
    Windows 7 x64
    Intel Xeon E31280 @ 3.50 GHz
    24 GB RAM
    Nvidia Quadro 4000
    Civil3D 2013
    Please use plain text.