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    AutoCAD Civil 3D

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    *Expert Elite*
    Joe-Bouza
    Posts: 3,411
    Registered: ‎12-15-2008
    Accepted Solution

    2013 and raster secondary installer

    354 Views, 2 Replies
    02-10-2013 05:30 AM

    I deployed 2013 and every time I startup civil3d the raster secondary installer runs. Any ideas what I could have done wrong or how to fix it?

    Thank you

    Joseph D. Bouza, P.E. (one of 'THOSE' People) Civil 3D 2012 & 2013
    HP Z210 Workstation
    Intel Xeon CPU E31240 @ 3.30 Hz
    12 GB Ram

    Note: Its all Resistentialism, so keep calm and carry on


    64 Bit Win7 OS
    Please use plain text.
    Product Support
    byron.morales
    Posts: 48
    Registered: ‎10-04-2011

    Re: 2013 and raster secondary installer

    02-14-2013 08:59 AM in reply to: Joe-Bouza

    Hello All:

     

    This issue was similar to:

    http://upandready.typepad.com/up_and_ready/2012/04/raster-design-2013-missing-commands-iinsert.html

     

    We resolved the issue with Joe as follows:

     

    We cheked the registry entry:

    HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\R19\AutoCAD Raster Design 2013

     

    There Raster 2013 was associated with Map 3D but the program had not being opened yet, therefore the program folder had not been created yet and Raster kept trying to write there.

     

    We Opened Map 3D and it created the program folders and now Raster's Secondary Installer does not appear anymore.

     

    In Short Please launch all 3 AutoCAD verticals (AutoCAD, Civil 3D and Map 3D) and then Raster will not run the secondary installer.

     

    Regards,



    Byron Morales
    AutodeskCare | Support Specialist
    TW | PI | YT | BLOG
    Please use plain text.
    *Expert Elite*
    Joe-Bouza
    Posts: 3,411
    Registered: ‎12-15-2008

    Re: 2013 and raster secondary installer

    02-14-2013 04:03 PM in reply to: byron.morales

    Thanks Byron

    Thank you

    Joseph D. Bouza, P.E. (one of 'THOSE' People) Civil 3D 2012 & 2013
    HP Z210 Workstation
    Intel Xeon CPU E31240 @ 3.30 Hz
    12 GB Ram

    Note: Its all Resistentialism, so keep calm and carry on


    64 Bit Win7 OS
    Please use plain text.