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Time Series Plot Error

6 REPLIES 6
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Message 1 of 7
Anonymous
482 Views, 6 Replies

Time Series Plot Error

I have a simple model using 10 years of hourly rainfall data.  When I generate a time series plot an box pops up stating SSA has encountered an error.  I can click on the continue button and the plot will generate.  This box pops up each time I add or delete a (subcatchment, node, link) on the view.  I have attached  a screen shot of the error box.  I also have a debug.txt file that I can send to Tech Support.   I am using the May 2011 build.  Thank you.

 

Len Linton

Windows 7 64 bit. 8 GB Ram

 

6 REPLIES 6
Message 2 of 7
Matt.Anderson
in reply to: Anonymous

Please open an Autodesk Support Request and attach your model, ancillary files ( if any) and the debug report.

Thanks!
Matthew Anderson, PE CFM
Product Manager
Autodesk (Innovyze)
Message 3 of 7
Anonymous
in reply to: Anonymous

Hi Len,

 

I have the same problem and I have also sent the debug file to tech support without any response.

 

-Scott

Message 4 of 7
justin.ziemba
in reply to: Anonymous

Scott, 

 

Can you provide a case number so I can find out what happend here?

 

Thanks,



Justin Ziemba
Manager, Customer Support Services

Message 5 of 7
Joe-Bouza
in reply to: justin.ziemba

Hi Justin, Is there a solution to this error? I am getting it too. And the dialog will not allow me to emil the bug report. When I continue it plots the TS but the summary table is blank

 

time series.PNG

 

 

Joe Bouza
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Message 6 of 7
Anonymous
in reply to: Joe-Bouza

I get the same error. What is the reason for this error? What is the solution? Initially I submitted bug reports but never got a response so I ignored the error. But yes in that case we don't get a table below the time series plot. What is the solution? Please help..!

Message 7 of 7
Matt.Anderson
in reply to: Anonymous

If you do not get a table below the time series plot, right-mouse click within the time series plot window > Show Summary Information.

Matthew Anderson, PE CFM
Product Manager
Autodesk (Innovyze)

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