error when plotting by window

[ArfmanFred]

I am starting a new thread because the old thread is getting NO response (except people reporting the same problem).

I need to revive this thread because I am getting this same problem again.

Here is my history with the problem. When Civil 3D 2013 came out I downloaded it and installed it. I imediately discovered that when selecting my window during plotting by window, if I zoomed or panned I would not be able to pick any points and would have to hit escape SEVERAL times to get it to exit out of the selection command. AutoCAD Civil 3D 2013 Hotfix 1 solved the problem and all was good.

When our office decided to all move to 2013 last month (DEC 2012) I installed it on the workstations then installed the AutoCAD Civil 3D 2013 Service Pack 1 skipping the hotfix. I assumed it was included (WHICH IT STATES THEY ARE IN THE README). Sadly I was wrong because we are experiencing the same issue all over again. All of our workstations that installed 2013 and then SP1 without installing the Hotfixes.

I have tried to install Hotfix 1 on these workstations but it doesn't install on the SP1 version AND there is no way to uninstall SP1 without uninstalling Civil 3D all together.

We need this to get fixed sooner than later because it is a major hassel to lock up everytime we go to plot.

[rkmcswain]

I'm not saying you are mistaken, but I would like to point out that there is no mention in the HotFix 1 or 2 readme that says this was fixed. I never installed either hotfix, so I don't know.

That said, I can comfirm that it is still broken in SP1.

[ArfmanFred]

Yeah, if you have the original version of Civil 3D installed and you apply the hotfix it will cure it.

BUT if you skip the hotfix and install SP1 it does NOT cure it.

[AlmasSuljevic]

Hi ArfmanFred,

As far as uninstalling Service pack, you cannot uninstall it automatically. Instead full uninstall if required. 

Can you check if you can use the navigation wheel for zooming and panning or the zoom/pan buttons from the ribbon "View" - "Navigate 2D"?

Other possible workaround: if you were to use the ( ‘ ) apostrophe followed with a Z for zoom or a P for Pan then you would not experience the same error. The trick is to not use the wheel mouse during your second pick, but the transparent commands for zoom and pan using the ‘p or the ‘z commands instead.